Applied AI Architect, Government
Own technical strategy and customer outcomes for public-sector organizations adopting OpenAI solutions, from discovery and evaluation through production deployment. The role requires strong government-sector fluency, cloud and software architecture expertise, modern AI knowledge, and executive-level customer communication.
About the job
Responsibilities
- Serve as the primary technical advisor and long-term technical relationship owner for a portfolio of public sector customers and pre-sales prospects.
- Partner with Account Directors on account strategy while owning technical account plans, milestones, adoption priorities, and expansion opportunities.
- Lead discovery with agency leaders, mission owners, executives, and technical teams to prioritize AI use cases tied to mission and operational outcomes.
- Develop applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.
- Guide technical evaluations, demonstrations, workshops, prototypes, and proofs of value through production adoption.
- Help customers navigate public-sector security, compliance, governance, procurement, and deployment requirements.
- Maintain use-case portfolios with decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
- Build relationships with CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other stakeholders.
- Coordinate support from deployment, implementation, training, enablement, security, product, domain, partner, and delivery teams.
- Track adoption, usage, account health, production readiness, and measurable mission impact; intervene when risks threaten value realization.
- Share customer insights with Product, Engineering, and Research to improve products and reusable architecture practices.
Requirements
- Significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
- Experience guiding complex organizations from technical evaluation through production adoption and measurable impact.
- Experience working with government agencies, public institutions, or government contractors.
- Understanding of public-sector mission priorities, security, compliance, governance, and procurement considerations.
- Ability to build credibility with senior technical and government leaders and communicate with engineers and program teams.
- Strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
- Understanding of modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.
- Ability to prototype and work with APIs, SDKs, and languages such as Python or JavaScript.
- Experience developing technical account plans, prioritizing customer portfolios, and connecting adoption to measurable outcomes.
- Meaningful expertise in a relevant public-sector mission or customer segment.
- Clear communication, sound judgment, cross-disciplinary collaboration, and the ability to turn ambiguity into practical plans.
Nice-to-haves
- Existing security clearance.
- Experience with ChatGPT Enterprise, the OpenAI API, Codex, or other agentic AI solutions.
Compensation and Benefits
- Annual salary: $234,000–$335,000.
- Hybrid work model with three days in the office per week.
- Relocation assistance is available.
Skills
Solutions Architecture, Cloud Architecture, APIs, Distributed Systems, Data Integration, Identity Management, Cybersecurity, Data Privacy, Artificial Intelligence, Agentic AI, Model Evaluation, Retrieval-Augmented Generation, Python, JavaScript, SDKs
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