Principal PR Manager
Leads Twilio’s corporate PR strategy across employer brand, executive, partner, customer, social impact, and financial communications. Requires 10+ years of communications or PR experience, exceptional media relations, C-suite advisory experience, and strong business and financial communications skills.
About the job
Responsibilities
- Lead employer brand PR by developing proactive external stories about Twilio’s people, values, and culture.
- Develop and execute external communications for the Chief Administrative Officer, including media opportunities, thought leadership, speaking engagements, and LinkedIn presence.
- Identify and pitch media opportunities showcasing Twilio customers and partners.
- Develop thought leadership and secure coverage for Twilio.org and its social impact organizations.
- Support quarterly earnings, acquisition, and industry investment announcements with Investor Relations.
- Lead PR programs, media relations, proactive press outreach, and collaboration with internal stakeholders and external agencies.
Requirements
- 10+ years of experience in corporate communications, executive communications, or public relations, ideally in a high-growth or enterprise technology environment.
- Exceptional media relations and a demonstrated ability to place stories in top-tier business and technology outlets.
- Experience advising C-suite leaders in high-stakes, fast-moving environments.
- Strong writing, editing, storytelling, and executive judgment skills.
- Strong business acumen and financial communications experience, ideally with a publicly traded company.
- Strategic thinking, strong organization, calm under pressure, and the ability to manage competing priorities.
- Strong cross-functional collaboration skills.
Nice to Have
- Interest in applying artificial intelligence to public relations and communications workflows.
- Familiarity with cloud communications, API technologies, data platforms, and customer engagement.
- Experience managing executive social media, including LinkedIn.
- Experience in both agency and in-house communications environments.
Compensation
- Estimated annual pay ranges vary by location:
- Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington, D.C.: $141,520–$176,900
- New York, New Jersey, Washington State, or California outside the San Francisco Bay Area: $149,840–$187,300
- San Francisco Bay Area, California: $166,400–$208,000
- May be eligible for equity and a corporate bonus plan.
- Benefits include healthcare insurance, 401(k), paid sick time, paid personal time off, and paid parental leave.
Skills
Media Relations, Public Relations, Corporate Communications, Executive Communication, Financial Communications, Storytelling, Writing, Editing, Artificial Intelligence, LinkedIn, Cloud Communications, Api Technologies, Data Platforms, Customer Engagement
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