Business Operations Manager
Drives new vertical expansion through market sizing, pilot execution, and GTM playbook development while owning high-priority cross-functional initiatives and strategic projects for leadership. Requires 3-6 years in consulting, investing, or startups with strong analytical and execution skills.
About the job
New Vertical Expansion
- Define ICP and entry strategy for new verticals, identify the right operators, the right use cases, and the right wedge
- Structure and run design partner pilots from kickoff to first contracted ARR
- Lead discovery and implementation calls, engage executive stakeholders and PE-backed operators directly
- Translate field insights into structured product briefs and work closely with Engineering to scope and prioritize
- Build repeatable GTM playbooks as verticals graduate from pilot to scale
- Travel to customer sites and industry events as needed, roughly once a month
Business Operations and Strategic Projects
- Own cross-functional initiatives that don't have a clear home, from GTM process design to PE partnership infrastructure to operational reporting
- Build financial models, business cases, and analysis to support leadership decisions
- Identify and close gaps in how the company operates, from process, tooling, data, or coordination
- Support the founders and leadership team on special projects and strategic priorities
- Act as connective tissue between product, GTM, and customer-facing teams
What You'll Bring
- 3-6 years in consulting, investing, or high-growth startups, ideally with some time in an operating role
- Demonstrated ability to own a complex, cross-functional initiative from start to finish
- Strong analytical foundation: comfortable building models, sizing markets, and pressure-testing assumptions
- Comfort operating in ambiguous environments where the problem isn't handed to you
- Strong written and verbal communication with both operators in the field and executives in the boardroom
- High agency: you create clarity where none exists and move without waiting to be told
Bonus points: Experience with vertical SaaS, AI-enabled products, or services businesses; Background working with PE-backed platforms or multi-location operators; Direct customer-facing or field experience in B2B
Compensation
Expected base salary $160,000-$220,000 with bonus, equity, and comprehensive benefits.
Skills
Financial Modeling, Market Sizing, Go-to-Market Strategy, Cross-Functional Projects, Analytical Skills, Strategic Analysis, Icp Definition, Pilot Management, Product Briefs, Excel, Business Case Development
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