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FigmaFigmaSan Francisco, CA

Director, Business Systems

Lead a ~20-person Business Systems team across GTM, Finance, Integrations, and ITGC. Drive systems strategy, AI adoption, and cross-functional partnerships to scale operations at a high-growth SaaS company.

258k – 348k/yr
Remote10+ YOEBusiness Operations

About the role

What you'll do at Figma:

  • Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors
  • Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs
  • Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes
  • Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations
  • Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization
  • Sponsor and oversee major business systems implementations, integrations, and transformation initiatives
  • Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio

Requirements:

  • 10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors
  • Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems
  • Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs
  • Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships
  • Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes

Nice-to-haves:

  • Background in high-growth SaaS, with exposure to public or post-IPO operating environments
  • Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes

Skills

SalesforceNetSuiteQuote-To-CashItgcSOX ComplianceBusiness Systems StrategyIntegration EngineeringGtm SystemsFinancial SystemsAi Strategy

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