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Senior Strategy & Operations Manager

Leads execution of high-priority strategic projects, manages operational processes and KPIs, and supports leadership on key initiatives in a fast-growing healthcare tech company. Requires 5+ years in strategic roles like consulting or startups, strong analytics, and high ownership.

About the job

Responsibilities

  • Execute strategic projects across the business; dive deep into areas of high priority for Garner’s leadership team
  • Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner
  • Rotate through a variety of high impact initiatives providing you with broad exposure across the company
  • Support Garner’s strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes
  • Work directly with Garner’s leadership on high-visibility initiatives for the business

Requirements

  • 5+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment
  • A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them
  • A combination of a high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives
  • Strong analytical skills and the ability to synthesize insights from complex data
  • A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
  • Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Compensation

  • Target salary range: $175,000 - $200,000
  • Equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision, 401(k) with company match, flexible spending accounts, Teladoc Health

Skills

Strategic Problem-Solving, Analytical Skills, Data Analysis, Cross-Functional Collaboration, Kpi Management, Operational Processes, Management Consulting, Planning Processes

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