Solutions Architect

What You'll Do

• Support Client Implementations: Own onboarding and configuration work for a book of clients, with a focus on straightforward implementations and well-defined use cases. Partner with senior Solutions Architects on more complex or ambiguous cases.
• Translate Business Requirements: Conduct discovery with clients to understand their fund structures, workflows, and operational needs. Map those requirements to how Maybern's platform can be configured to meet them.
• Escalate and Collaborate: Bring harder edge cases to the team. Participate in collaborative problem-solving with teammates across Solutions Architecture, Product, and Engineering.
• Contribute to Enablement: Help develop internal resources on technical topics, including walkthroughs, models, and presentations that support the broader team.
• Partner with Product: Surface patterns from client work to inform product feedback and feature gap documentation.

Who You Are

• Fund/Finance Fluent: You have a solid foundation in fund accounting or private equity operations and can engage credibly with clients on their workflows and data models.
• Client-Facing and Clear: You communicate complex concepts clearly to both technical and non-technical audiences, and you're comfortable running client calls with guidance.
• Structured Problem Solver: You approach ambiguous situations methodically -- mapping out processes, identifying gaps, and working through solutions systematically.
• Collaborative by Default: You thrive in a team-based environment and are comfortable asking questions, sharing context, and building on others' work.
• Growth-Oriented: You're eager to take on more complexity over time and actively seek feedback to improve.

This Could Be a Great Fit If You…

• Have 6+ years of experience in fund accounting, fund administration, or implementation at a private markets software company or fund services firm.
• Have an undergraduate degree in accounting or finance; CPA is a plus.
• Are comfortable in Microsoft Excel and have exposure to fund accounting systems (Yardi, Investran, or similar).
• Have experience with complex investment structures and financial statements.
• Are curious about how AI tools can accelerate analysis and workflow -- and are already experimenting with them.

Benefits

• Comprehensive healthcare benefits: Maybern covers 100% of medical, dental, and vision premiums
• HSA & FSA plans
• Family-Friendly policies: Paid parental leave
• Flexible schedule
• Flexible PTO / sick leave
• WFH as needed to fit your needs
• 401k