Client Partnerships Manager
Leads client partnerships, solution design, project delivery, and customer success for enterprise clients while managing a small analyst team and supporting business growth. Requires 3-5 years consulting experience, strong leadership, and generalist skills in a fast-paced AI startup.
About the job
Responsibilities
- Lead the solution design, project delivery, and customer success of high profile enterprise client projects, in partnership with the executive team, in collaboration with engineering / product teams, and with oversight of a 2-3 person business analyst team
- Collaborate with our largest clients and partners to support business development and project delivery efforts (i.e. client-facing role with some of our largest enterprise clients)
- Lead the development of business cases for new Hive products and initiatives
- Actively look for ways to improve upon and optimize existing procedures, systems, and processes
- Act as a generalist in getting anything and everything done to help the company grow; anticipate challenges, react promptly and calmly to necessary changes, and ease our growing pains
- Maintain awareness of industry best practices for data maintenance handling as it relates to your role
- Adhere to policies, guidelines and procedures pertaining to the protection of information assets
- Report actual or suspected security and/or policy violations/breaches to an appropriate authority
Requirements
- Bachelor's degree
Preferred:
- At least 5 years of total work experience including at least 3-5 years of experience at a top management consulting firm
- Excellent written and verbal communication skills
- Demonstrated success in a competitive environment
- Highly self-motivated and ambitious in achieving goals
- Strong team player, but can work and execute independently
- Driven; no one needs to push you to excel, that’s just who you are
- Hungry to learn and actively look for opportunities to contribute
- Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat
Skills
Business Development, Customer Success, Solution Design, Project Delivery, Business Analysis, Management Consulting, Ai Products, Process Optimization
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