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HiveHiveSan Francisco, CA

Client Partnerships Manager

Leads client partnerships, solution design, project delivery, and customer success for enterprise clients while managing a small analyst team and supporting business growth. Requires 3-5 years consulting experience, strong leadership, and generalist skills in a fast-paced AI startup.

Salary not listed
On-site3+ YOEPartnerships

About the role

Responsibilities

  • Lead the solution design, project delivery, and customer success of high profile enterprise client projects, in partnership with the executive team, in collaboration with engineering / product teams, and with oversight of a 2-3 person business analyst team
  • Collaborate with our largest clients and partners to support business development and project delivery efforts (i.e. client-facing role with some of our largest enterprise clients)
  • Lead the development of business cases for new Hive products and initiatives
  • Actively look for ways to improve upon and optimize existing procedures, systems, and processes
  • Act as a generalist in getting anything and everything done to help the company grow; anticipate challenges, react promptly and calmly to necessary changes, and ease our growing pains
  • Maintain awareness of industry best practices for data maintenance handling as it relates to your role
  • Adhere to policies, guidelines and procedures pertaining to the protection of information assets
  • Report actual or suspected security and/or policy violations/breaches to an appropriate authority

Requirements

  • Bachelor's degree

Preferred:

  • At least 5 years of total work experience including at least 3-5 years of experience at a top management consulting firm
  • Excellent written and verbal communication skills
  • Demonstrated success in a competitive environment
  • Highly self-motivated and ambitious in achieving goals
  • Strong team player, but can work and execute independently
  • Driven; no one needs to push you to excel, that’s just who you are
  • Hungry to learn and actively look for opportunities to contribute
  • Highly organized and detail-oriented; can handle multiple projects and dynamic priorities without missing a beat

Skills

Business DevelopmentCustomer SuccessSolution DesignProject DeliveryBusiness AnalysisManagement ConsultingAi ProductsProcess Optimization

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