Account Director
Leads carrier partnerships and commercial growth in Italy, owning executive relationships, complex negotiations, new business development, and long-term account expansion. Requires 7+ years of experience in business development, strategic partnerships, enterprise sales, or operator sales, plus fluency in Italian and English.
About the job
Responsibilities
- Develop and execute Hiya's commercial strategy across Italy with the VP of Sales EMEA.
- Build and maintain senior relationships with telecom operators and strategic partners.
- Identify, develop, and close new business opportunities across the region.
- Lead complex commercial negotiations and long-form partnership discussions.
- Drive revenue growth across new and existing accounts.
- Represent customer and market needs internally to shape product and go-to-market strategy.
- Coordinate cross-functional teams to support successful launches and partner growth.
- Track market dynamics, competitive activity, and industry trends across Italy.
Requirements
- 7+ years in business development, strategic partnerships, enterprise sales, or operator sales.
- Strong experience working with telecommunications operators or large enterprise accounts.
- Proven track record closing complex, multi-stakeholder deals.
- Strong executive presence and relationship management skills.
- Commercially driven with sharp strategic thinking and execution capability.
- Comfortable operating in fast-moving, ambiguous environments.
- Fluent in Italian and English.
Nice-to-haves
- Experience in telecom services, mobile networks, voice, fraud, or security products.
- Existing relationships within the Italian or broader European telecom ecosystem.
- Experience working with SaaS, platform, or AI-driven products.
- Exposure to international or multi-market commercial environments.
Compensation and Benefits
- Competitive salary and annual bonus with structured OTE and upside tied to market performance.
- Hybrid working based in Milan, with flexibility on where and how you work.
- Annual professional development budget.
- Home office support.
- International collaboration with teams across the US, UK, and EMEA, including travel.
Skills
Business Development, Strategic Partnerships, Enterprise Sales, Telecommunications, Negotiation, Account Management, Go-to-Market Strategy, SaaS, Artificial Intelligence, Mobile Networks, Voice Technology, Fraud Prevention, Security Products
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