Senior Solutions Engineer, Federal
Leads technical delivery and full-stack integrations of Voice AI platform for federal customers, from discovery and prototyping to production deployment and optimization. Partners with sales to navigate government cycles, builds reusable patterns, and influences product roadmap.
About the job
What You'll Do
- Own technical delivery across federal deployments, from first prototype to stable production
- Embed deeply with federal customers to design and build mission-critical applications powered by Deepgram's Voice AI models
- Lead technical discovery and solution design for federal prospects and customers, partnering with Account Executives to navigate complex government sales and procurement cycles
- Prototype and build full-stack integrations using Python, JavaScript, Rust, or comparable stacks that deliver real mission impact
- Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications
- Proactively guide federal stakeholders on maximizing operational value from Deepgram's platform, including performance optimization and deployment strategies
- Scope work, sequence delivery, and remove blockers early, making deliberate trade-offs between scope, speed, and quality
- Build and manage relationships with customer leadership and technical stakeholders to ensure successful deployment and scale
- Contribute directly to code when clarity or momentum depends on it
- Codify working patterns into tools, playbooks, reference architectures, and building blocks the broader team can use
- Share field feedback with Product and Engineering to influence model and product development
- Serve as an escalation point for complex technical issues in federal deployments
- Analyze deployment patterns to identify product improvement opportunities and inform Deepgram's federal go-to-market strategy
Skills
Python, JavaScript, Rust, Speech-To-Text, Stt, Text-To-Speech, Tts, Voice Ai, APIs, Full-Stack Integration, Infrastructure, Deployment Automation
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