Senior Solutions Engineer, Maintenance

Responsibilities

• Partner with Account Executives and Solutions Engineers to shape deal strategy, lead discovery, and deliver tailored demos for maintenance-focused evaluations.
• Connect maintenance workflows to measurable outcomes and advise technicians and executives on platform value.
• Lead proofs of concept and trials that translate complex maintenance challenges into outcome-driven solutions.
• Own the technical and domain narrative for the Maintenance Platform, including maintenance operations and the competitive landscape.
• Serve as the product authority, mastering current capabilities and shaping conversations around the roadmap.
• Translate customer pain points, product gaps, and emerging use cases into roadmap input for Product.
• Build go-to-market motions, including trial strategy, demo narratives, objection handling, and repeatable sales plays.
• Enable the broader field organization to position and sell the platform effectively.
• Help prioritize the product roadmap and establish go-to-market motions for new product lines.

Requirements

• 5+ years of experience in solutions engineering, pre-sales, solution consulting, or customer-facing maintenance technology roles.
• Deep expertise in maintenance operations and asset management, including CMMS, EAM, preventive maintenance, work orders, inspections, uptime, and technician productivity.
• Experience supporting complex, multi-stakeholder B2B SaaS sales cycles.
• Knowledge of value-based selling frameworks and methodologies, with the ability to influence technicians and executives.
• Hands-on experience designing trials, proofs of concept, and evaluation strategies.
• Strong analytical and problem-solving abilities with a solutions-oriented mindset.
• Ability to work across Sales, Product, Marketing, and Customer Success.
• Willingness to travel for strategic opportunities and planning.

Nice-to-haves

• Experience at a maintenance, CMMS, EAM, or field service software company.
• Background in asset-intensive industries such as manufacturing, transportation, field services, energy, or construction.

Compensation and Benefits

• On-target earnings of $160,000–$220,000 USD, including base pay and commissions.
• Compensation may reflect education, work experience, and certifications.
• Certain roles may include restricted stock units.
• Benefits may include health, pharmacy, optical, and dental care; paid time off; sick time off; short- and long-term disability coverage; life insurance; and a 401(k) contribution, subject to eligibility requirements.