Strategic Partner Manager, EU

Responsibilities

• Own commercial and operational performance across a portfolio of European partners, with net revenue retention (NRR) and compounding annual recurring revenue (ARR) as key metrics.
• Build financial models for each partner, including pricing, unit economics, and growth scenarios, and present them to partner CxOs and senior leadership.
• Collaborate with partner Product teams on funnels, app placement, and product surfaces to improve growth.
• Sell and manage multiple launches per partner each year, including new geographies, product lines, and promotions.
• Coordinate Implementation, Partner Marketing, Legal, Support, and Connectivity teams to deliver launches.
• Develop a deep understanding of partners’ businesses, use cases, and KPIs; anticipate needs, identify risks, and guide expansion into new markets.
• Advocate internally for partner needs and externally for Gigs’ products and roadmap.
• Build relationships with product managers, operations leads, CxOs, and founders.
• Balance commercial ownership with customer success, adoption, value delivery, and retention.

Requirements

• Experience carrying revenue targets, negotiating contracts, and tracking NRR, gross revenue retention (GRR), and ARR.
• Ability to build and defend financial models, including before a CFO.
• B2B2C experience managing large, complex customers serving millions of end users.
• Product fluency, including understanding how funnels, app placement, and product decisions drive consumer conversion and growth.
• Experience influencing a partner’s product direction to achieve growth outcomes.
• Track record managing relationships across product, operations, finance, and executive stakeholders.
• Fintech or financial services experience, including familiarity with regulatory complexity and integrations.
• Strong emotional intelligence, executive communication, and influencing skills.
• Builder mentality, agility, creativity, and comfort with ambiguity.

Nice-to-haves

• Early consulting experience followed by a move into partnerships or commercial roles.
• Experience in telecommunications, connectivity, or embedded finance.
• AI-native working style and effective use of productivity tools.

Compensation and Benefits

• Netherlands: €115,000–€130,000 basic salary.
• United Kingdom: £100,000–£115,000 basic salary.
• Final compensation depends on background, skills, and interview performance; scope and compensation may be adjusted for exceptional candidates.
• Competitive compensation and stock options.
• Home office or work setup stipend.
• Learning and development budget.
• Free phone and international data plan.