Senior Data Analyst, Business Insights

Responsibilities

• Own KPIs and dashboards end-to-end: build, maintain, and govern key KPIs and dashboards across business domains, managing the full lifecycle of analytics projects from scoping to delivery.
• Be a thought partner on measurement: partner with stakeholders to define how success is measured across Garner's products and operations.
• Build scalable data pipelines: collaborate with the data engineering team to create maintainable pipelines that power reliable reporting.
• Develop deep domain expertise: build a strong understanding of your analytical domain so you can independently drive meaningful insights.
• Close reporting gaps: identify where coverage is missing and proactively develop new dashboards and insights to fill them.
• Raise the bar on data practices: advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
• Answer high-stakes, ambiguous questions: run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.

Requirements

• 5+ years of experience in Data Analytics, Business Intelligence, or a similar data-centric role.
• Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
• Comfortable working independently and owning reporting projects end-to-end.
• Attention to detail with a bias toward automation and scalability over one-off work.
• Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
• A track record of getting stakeholders trustworthy, self-serve access to the information they need.
• Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale.
• Experience with a BI/visualization tool (Looker, Tableau, Power BI, or similar).
• Experience with dbt strongly preferred.
• A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Compensation and Benefits

• Target salary range: $167,000 - $210,000.
• Eligible to participate in equity incentive plan.
• Competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k), Teladoc Health, and more.