Senior Product Manager, Growth
Senior Product Manager to own trial-to-paid conversion, activation, and seat expansion for Hex's data platform. Drive PLG and PLS initiatives across onboarding, checkout, and upsell using quantitative metrics, customer insights, and cross-functional execution with engineering, design, marketing, and sales.
About the job
What you will do
- Own the trial-to-paid funnel. Obsess over conversion from trial to purchase, whether by a self-serve checkout or sales-assisted land. Understand exactly where users are dropping off, form hypotheses, and ship bets that move the needle across onboarding, activation, checkout, and sales outreach.
- Maximize seat expansion. Think deeply about how customers grow on Hex — how new users activate, how paid seats get promoted, and how we reduce contraction. Work with GTM and lifecycle on PLS signals and automation that surfaces the right accounts at the right time.
- Run a cross-functional growth pod. Partner with our software engineers, designer, growth marketer, lifecycle marketers, and data team to operate like a startup within Hex. Bring rigor to prioritization, set an ambitious pace for shipping, and keep the team focused on what moves the dial for the business.
- Balance quantitative reasoning with product sense. Define the metrics that matter, build dashboards to track them, and close the loop on every experiment we run. Determine when an A/B test is appropriate and when to lean on product sense. Proactively identify opportunities by combining data insights with deep customer empathy.
About you
- 5+ years of product management and/or growth experience, with a track record of owning and improving business metrics.
- Experience at a PLG or PLS company; you understand how product, sales, and growth loops interact.
- You think like a business owner: Funnel conversion and revenue growth are outcomes you're accountable for, not just metrics you report on. You run through walls to get the job done.
- You understand both sides of growth: the quantitative (how is our churn rate trending?), and the qualitative (why do customers in this segment perceive a mismatch in price-to-value?)
- Excellent communicator — you can distill funnel complexity into a crisp narrative for leadership, and get granular enough to unpack design and implementation details with your eng and design team.
- We're a growth-stage startup, so we're looking for someone who can ship quickly, iterate, and thrive in ambiguity.
Bonus points if you have
- Background in data tools, developer tools, or data analytics.
- Familiarity with experimentation methodologies and platforms (Eppo, LaunchDarkly).
- Founder or early-stage startup experience.
Compensation
The salary range for this role is: $189,000 - $236,000.
Skills
Product Management, Growth, Funnel Optimization, A/B Testing, Experimentation, Metrics Definition, Dashboarding, Product-Led Growth, Pls, Data Analytics
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