Technical Program Manager, Manufacturing Operations

Responsibilities

• Lead manufacturing operations programs for AI servers, racks, networking systems, and related infrastructure across regional manufacturing partners.
• Own integrated program plans spanning new product introduction (NPI), factory readiness, material availability, tooling, test development, qualification, production ramp, and shipment.
• Coordinate Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Supply Chain, Rack Integration, System Enablement, Logistics, Deployment, and Hardware Operations.
• Drive manufacturing readiness reviews and establish entry, exit, and production-release criteria.
• Partner with ODMs, JDMs, contract manufacturers, and suppliers to manage build plans, capacity, production schedules, and delivery commitments.
• Track manufacturing metrics including yield, first-pass yield, cycle time, throughput, work in progress, defect rates, rework, quality escapes, and on-time delivery.
• Identify material, capacity, process, quality, test, and engineering risks affecting production or deployment.
• Lead cross-functional resolution of manufacturing issues involving hardware, firmware, test systems, supplier processes, quality, or configuration.
• Ensure corrective actions have owners, deadlines, validation plans, and evidence of effectiveness.
• Manage engineering changes, configuration control, deviation processes, and design updates entering active production.
• Coordinate the transition from NPI into sustaining manufacturing with complete documentation, stable processes, trained teams, and clear ownership.
• Partner with deployment and Hardware Operations teams to ensure manufactured systems arrive complete, validated, traceable, and ready for installation.
• Build dashboards and operating mechanisms for production status, constraints, quality, delivery risk, and recovery plans.
• Prepare updates and decision materials for senior technical and operational stakeholders.
• Develop repeatable manufacturing playbooks supporting increased volume, multiple hardware platforms, and a growing supplier network.

Requirements

• 8+ years of experience in technical program management, manufacturing operations, NPI, hardware operations, or a related field.
• Experience leading complex hardware products from development through qualification, production ramp, and sustaining operations.
• Experience working directly with ODMs, JDMs, contract manufacturers, component suppliers, or factory operations teams.
• Technical familiarity with servers, storage, networking equipment, rack-level systems, electronics, or other complex hardware products.
• Strong understanding of manufacturing readiness, production planning, capacity management, quality gates, test processes, and change control.
• Experience managing cross-functional programs involving engineering, quality, supply chain, manufacturing, logistics, and operations.
• Ability to use production data to identify constraints, prioritize risks, and drive measurable improvements.
• Experience leading high-severity manufacturing or quality escalations through containment, root cause, corrective action, and verified resolution.
• Strong written and verbal communication skills, including explaining technical and operational risks to executives.
• Ability to create structure in ambiguous environments and drive commitments without formal authority.
• Bachelor's degree in engineering, manufacturing, operations, supply chain, or a related technical discipline.
• Based in Singapore with regular travel to manufacturing partners across APAC.

Preferred Skills

• Manufacturing experience with AI infrastructure, GPU servers, high-performance computing platforms, data center equipment, or rack-scale systems.
• Experience supporting manufacturing partners and suppliers across Singapore, Southeast Asia, Taiwan, or the broader APAC region.
• Familiarity with FMEA, control plans, RCCA, 8D, statistical process control, and process capability analysis.
• Experience with factory test development, hardware validation, system qualification, or production telemetry.
• Familiarity with ERP, MES, product lifecycle management, supplier-quality, or manufacturing analytics systems.
• Experience using SQL, Python, or business-intelligence tools to analyze manufacturing data and automate reporting.
• Experience operating through rapid production ramps, constrained supply conditions, or significant product transitions.