Strategic Account Executive - Consumer & Retail
Drives strategic enterprise sales across Poland’s Consumer & Retail sector, advising senior leaders on conversational AI and voice-agent solutions. Requires 7+ years of quota-carrying technology sales experience, a strong Polish enterprise network, complex-deal expertise, and professional fluency in Polish and English.
About the job
Responsibilities
- Build and manage a portfolio of strategic accounts across Poland, focusing on Consumer & Retail.
- Identify opportunities for conversational AI, including customer engagement, contact center automation, and operational efficiency.
- Lead consultative, multi-stakeholder sales cycles and build business cases for senior executives and economic buyers.
- Develop expertise in the conversational AI landscape, customer use cases, competitive solutions, and emerging trends.
- Advise clients on customer support, virtual agents, IVR modernization, and in-app assistants.
- Develop and execute account strategies across the Polish consumer and retail sector.
- Partner with Customer Success, FDEs, and Solutions Engineering on onboarding, deployment, and account expansion.
- Educate C-suite and senior operations leaders on generative AI, voice interfaces, and conversational agents.
Requirements
- 7+ years of quota-carrying strategic sales experience in SaaS or technology.
- Experience with AI, generative AI, LLM-based products, or API-driven platforms is preferred.
- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
- Established network in the Polish consumer and retail landscape.
- Strong executive presence and ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders.
- Ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Poland.
- Comfort working in an early-stage, high-growth environment and building new playbooks.
- Passion for voice and audio AI.
- Customer- and product-driven mindset.
- Native or full professional proficiency in Polish and strong English for internal collaboration.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.
Skills
SaaS, Artificial Intelligence, Generative AI, LLMs, Api Platforms, Conversational AI, Voice Ai, Enterprise Sales, Strategic Account Management, Enterprise Procurement, Customer Experience, Ivr
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