Latest Customer Success jobs at Notion

Own adoption, value realization, renewals, and expansion outcomes for named mid-market accounts in Japan. The role combines customer discovery, workflow and solution design, executive stakeholder management, and commercial account strategy, requiring 5+ years in B2B software and native-level Japanese with business-level English.

Leads and coaches a customer-facing Outcomes Architect team responsible for workflow adoption, value realization, renewals, expansion, and at-risk account recovery. Requires frontline B2B software management experience, strong customer and commercial judgment, technical workflow fluency, and English and French fluency.

Own adoption, value realization, renewals, and expansion outcomes for named B2B software accounts. The role requires customer-facing discovery, workflow design and configuration, commercial awareness, and strong stakeholder management, with a focus on AI-enabled productivity systems.

Drives adoption, measurable value, renewals, and expansion for named B2B software accounts by designing workflows and customer success plans. The role requires strong discovery, technical fluency, commercial awareness, program management, and English plus a second European language.

Drives adoption, value realization, renewals, and expansion for named B2B software accounts by designing workflows, success plans, and measurable ROI programs. Partners with solutions and services teams to guide AI transformation and strengthen customer outcomes.

Drives adoption, value realization, renewals, and expansion for named B2B software accounts by designing workflows, success plans, and measurable AI transformation outcomes. Requires 7+ years of relevant experience, strong commercial and technical fluency, and native-level Japanese with business-level English.

Outcomes Architect partnering with customers to drive Notion workflow adoption, value realization, and AI transformation for named accounts. Own success plans, renewals, expansions, and ROI delivery while collaborating with Solutions Consultants on commercial outcomes.

Drives adoption, measurable value, renewals, and expansion for named B2B software accounts by designing workflows and success plans, advising executive stakeholders, and partnering with sales, solutions, and services teams. Requires 3+ years of relevant experience, fluent Russian, technical fluency, and strong commercial and stakeholder-management skills.

The Outcomes Architect helps named B2B software customers adopt Notion, realize measurable value, and achieve renewal and expansion outcomes. The role combines customer discovery, workflow configuration, success planning, commercial awareness, and cross-functional coordination.

Leads Hyderabad’s product support team, executive escalations, operational reporting, and global process improvements. The role requires 8+ years in software product support, 3+ years managing support teams, strong technical troubleshooting skills, and cross-functional collaboration with Product and Engineering.