Sr. Solutions Engineer (Customer Accounts)
Designs and delivers custom technical demonstrations of Ironclad's AI contracting platform to existing customers for expansion and renewals. Requires 3+ years Solution Engineering experience, AI/LLM knowledge, and proficiency in JSON, HTML, JavaScript.
Responsibilities
- Listen to prospects' needs and goals. Listening is our #1 strength.
- Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.
- Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.
- Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
- Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.
- Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.
Requirements
- Mission-oriented: excited to work on a team that operates at the intersection of human talent and software.
- Exceptional communicator: strong verbal communicator, able to capture an audience with clear and confident language.
- Technically proficient: expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages.
- Creative problem solver: listen well and understand customers' needs. Think outside the box to solve their challenges.
- Team player: work effectively in teams of technical and non-technical individuals.
- Independent: learn and drive outcomes with minimal supervision.
- 3+ years of Solution Engineering experience.
- Experience in AI and LLM-based applications.
Compensation
- OTE Range: $160,000 - $200,000 (based at San Francisco headquarters; depends on factors including location).
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