Customer Sales Engineer
Customer-facing technical expert supporting Account Managers on renewals and upsells. Partners on POCs, security assessments, and RFPs to drive expansion within existing customer base.
Founding Solutions Engineer partnering with Account Executives on enterprise sales cycles for AI compliance software. Leads technical discovery, builds tailored demos, handles RFPs/security questionnaires, and builds the SE function from 0→1. Requires 3+ years pre-sales experience in B2B SaaS.
Strong technical aptitude. You’re not expected to be an engineer, but you can confidently demo enterprise SaaS, navigate integrations (Figma, Google Docs, Jira, Chrome, Salesforce, HubSpot, and the like), and answer questions about APIs, security, and data handling - or know exactly where to go to get the right answer.
Exceptional presenter and communicator. You can read a room of senior stakeholders, adapt on the fly, and tell a story that lands with both legal and marketing in the same meeting.
Highly organized. Pre-sales is operationally heavy. You can run multiple opportunities in parallel without dropping balls.
Comfort across regulated industries. You can hold an informed conversation about Fintech, Financial Services, CPG, Travel, or Life Sciences contexts — and ramp quickly on the ones you don’t already know.
Builder mindset. You’re energized by the blank page. You don’t wait for collateral to exist - you create it.
Customer-facing technical expert supporting Account Managers on renewals and upsells. Partners on POCs, security assessments, and RFPs to drive expansion within existing customer base.
Build and enable a technical partner ecosystem as the primary architectural expert for VARs. Mentor partner SEs, lead enablement programs, and drive partner-led sales and professional services practices.
Provide technical expertise through sales presentations, product demos, and POVs to qualify and close enterprise opportunities. Requires 3+ years in Sales Engineering or DevOps and programming experience in Java, Python, Ruby, Go, Node.js, PHP, or .NET.
Serve as technical advisor in pre-sales, partnering with sales to deliver demos, PoVs, and customized solutions for an AI code review platform. Requires 5+ years customer-facing technical experience and cloud platform knowledge.