Solutions Architect

Responsibilities

• Collaborate with sales leadership to understand customer requirements and enable technical solutions deployment.
• Develop in-depth understanding of Ema’s technology and architectures.
• Deliver compelling product demonstrations tailored to customer needs.
• Execute successful PoCs with customers.
• Design and architect solutions aligning with business goals and seamless integration.
• Drive project teams to accelerate adoption of Ema’s solutions.
• Demonstrate solution value through demos, PoCs, workshops, design sessions, and implementation.
• Help transition solutions from PoC to production.
• Understand customer cloud/on-prem environments and translate needs into productionizable solutions.
• Manage customer problems through diagnosis, resolution, or new tools.
• Create repeatable processes and maintain technical documentation (architectures, integration guides, best practices).
• Act as consultant for internal engineering, sales, and product teams.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years as Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer, or similar technical pre-sales role.
• Strong understanding of enterprise SaaS solutions and cloud technologies.
• Solid experience with solution design, architecture, and integration.
• Familiarity with relevant programming languages and technologies.
• Customer-focused mindset.
• Excellent presentation and communication skills.
• Strong collaboration skills.