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Shipping Operations & Fulfillment Coordinator

Oversees inventory management, order fulfillment, packing, shipping, and returns processing in a logistics operations role. Collaborates with teams to centralize shipping processes and develop SOPs; requires 2+ years in consulting/project management.

35k – 40kDallas, TXOtherOnsite2+ YOE

About the role

Key Responsibilities & Tasks

  • Execute on daily order fulfillment activities, including order processing, picking, packing, and shipping preparation for overnight delivery
  • Inventory Management - restock, organize, and forecast demand to meet our growth projections
  • Manage relationships with shipping partners, vendors & suppliers
  • Identify ways to centralize shipping across the company & streamline order fulfillment through collaboration with business stakeholders and internal teams
  • Develop Standard Operating Procedures for the Shipping Operations & Fulfillment team as our company grow
  • Maintain high quality assurance accuracy and drive NPS & CSAT scores of customers coming out of onboarding

Qualifications

  • 2+ years experience in Consulting, Project Management — Logistics Operations & Supply Chain experience a plus
  • Self-proclaimed problem solver & builder — you are willing to roll up your sleeves and think in systems
  • Self-sufficient & resourceful - you have a proven track record of meeting and excelling on your KPIs
  • Bonus! Worked with agencies or BPOs
  • Strong written & oral communication
  • Experience with Google Suite - Salesforce a plus

Skills

Google WorkspaceSalesforceInventory ManagementOrder FulfillmentLogistics OperationsSupply ChainProject Management

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