Senior Technical Revenue Enablement Manager
Own and manage enablement programs for Solutions Engineers and Customer Success Engineers, focusing on onboarding, technical demos, PoVs, licensing, and portfolio positioning. Requires 7+ years in technical sales enablement or SE roles.
Responsibilities
- Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence.
- Expand and evolve the SE and CSE onboarding program from design to in-person delivery.
- Provide comprehensive enablement on storage and analysis solutions, product licensing, sizing, competitive positioning/trap-setting, and pricing models to ensure technical teams can effectively position Cribl's entire portfolio.
- Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging.
- Collaborate with cross-functional teams (Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches.
- Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills.
- Monitor and analyze the effectiveness of enablement programs through engagement metrics, stakeholder feedback, and leading business indicators to drive continuous improvement.
- Leverage AI tools and agentic workflows for program development, practical application, lab development, and just-in-time enablement.
Requirements
- 7+ years of experience in combined technical sales enablement, technical training, and/or Solutions Engineering.
- 5+ years of experience working in a customer-facing Technical Sales role, preferably in the enterprise SaaS industry and strong familiarity with the IT telemetry and observability space.
- Proven ability to design and deliver complex technical enablement programs that drive measurable outcomes, leveraging AI as a teammate.
- Strong program management skills with the ability to manage multiple initiatives and priorities simultaneously.
- Exceptional written and verbal communication skills with the ability to translate technical concepts into actionable learning.
- Experience collaborating across departments, including Sales, Product, Marketing, Solutions Engineering, and Customer Success teams.
- Experience working with demo platforms and tools and writing demo instructions for technical sales audiences.
- Self-starter with a strategic mindset, attention to detail, and a drive for continuous improvement.
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