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Kraken

Senior Solutions Engineer - Payward Services

Technical pre-sales role focused on discovery, solution design, and PoC delivery for enterprise fintech infrastructure. Partners with sales to close deals through technical wins and structured handoffs to implementation.

110k – 221kUnited StatesSolutions ArchitectureRemote4+ YOE
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About the role

Responsibilities

  • Run technical discovery with prospective customers alongside sales and Partner Solutions Lead — map their architecture, constraints, and compliance needs to product suite (Embed, Ramp, Earn, xStocks, CF Benchmarks)
  • Surface recurring customer asks and product gaps from deals and feed them to the Solutions Architect to inform the roadmap
  • Design tailored solutions spanning existing offerings, customizations, bespoke integrations, or hands-on work directly in the customer's codebase
  • Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
  • Own a clean, structured handoff to Implementation team — delivering PoCs, solution design docs, and knowledge transfer sessions
  • Execute the pre-sales playbook — discovery frameworks, solution templates, PoC standards, and handoff runbooks — and contribute improvements back to the team

Requirements

  • 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
  • Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
  • Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
  • Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
  • Strong knowledge transfer skills — package a solution design so an implementation team can execute it faithfully
  • Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
  • Experience writing RFPs and documenting solution approaches that clearly communicate how product and customizations will solve a customer's problem

Nice to Have

  • Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics
  • Experience with embedded finance or crypto-as-a-service products
  • Experience with Coast and building out proof of concept sales demos inside Coast
  • Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping

Skills

REST APIsWebsocket ApisOAuthJwtWebhooksIntegration DebuggingSolution DesignProof Of ConceptsRfp WritingAPI Integrations

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