Senior Solutions Engineer

Responsibilities

• Act as the primary technical point of contact for a portfolio of SKA accounts, running technical discovery, scoping calls, and integration design sessions directly with the client's engineering, product, and analytics teams
• Lead technical presentations, product demos, and integration walkthroughs for senior client stakeholders, including CTOs, VPs of Engineering, and platform leads at Top 200 brands
• Design and deliver integration solutions tailored to each client's stack across web SDK, iOS / Android SDK, server-to-server, API, and tracking / event data flows
• Own the technical components of RFPs, RFIs, security questionnaires, and procurement reviews, partnering with Legal, Security, and Product
• Be the client's escalation path for technical issues post-launch, driving resolution internally and communicating updates back to client stakeholders
• Rebuild inherited processes with AI at the centre, defining AI-augmented workflows for client research, RFP responses, technical scoping, documentation, and QA

Requirements

• 4+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, Technical Account Management, or a related client-facing technical role, ideally in ecommerce, advertising / measurement, MarTech, payments, or platform environments
• Demonstrated experience as the technical voice in client-facing conversations: leading scoping calls, running demos, presenting to senior engineering stakeholders, and responding to RFPs and security reviews
• Strong technical fluency across web SDKs, mobile SDKs (iOS / Android), REST APIs, server-to-server integrations, event / data flows, and tracking and measurement concepts
• Hands-on familiarity with QA / testing methodologies, troubleshooting approaches, and client-facing integration patterns
• Comfort holding your own in a room with a sophisticated client's engineering team
• Strong commercial judgment and ability to translate technical complexity into clear business trade-offs for non-technical stakeholders
• AI-forward Builder mindset with experience building or adopting AI workflows that materially changed how you work with clients
• High autonomy and ownership with proven ability to define priorities within accounts
• Strong written and verbal communication skills
• Experience mentoring or coaching others through direct mentorship, code / design review, or leading cross-functional efforts
• Must be willing to work full time (4 days a week minimum) in the New York office

Nice-to-Haves

• Experience in ecommerce, advertising / measurement, MarTech, payments, or platform environments
• Experience with AI-augmented workflows for client research, RFP responses, technical scoping, documentation, and QA