Skip to content

Implementation Team Lead

Leads Implementation Managers and owns strategic customer onboardings for Tabs' revenue platform. Requires 5-7 years in SaaS/fintech implementations, accounting fluency (ASC 606), ERP expertise (NetSuite, QuickBooks), and hands-on team management. NYC onsite.

175k – 205kNew York, NYSolutions ArchitectureOnsite5+ YOE

About the role

What You’ll Do

  • Lead and Coach a Team: Manage Implementation Managers, provide guidance, feedback, and model best-in-class delivery.
  • Own Strategic Implementations: Lead end-to-end onboarding for complex customers, configure Tabs, manage ERP integrations (NetSuite, QuickBooks).
  • Drive Process Improvement: Refine playbooks, standardize workflows, improve tooling.
  • Act as a Customer SME: Communicate accounting/revenue recognition concepts.
  • Collaborate Cross Functionally: Surface insights, identify product gaps.
  • Ensure Team Excellence: Track metrics, remove blockers.
  • Build for Scale: Contribute to hiring, onboarding, knowledge sharing.

Who You Are & Experience

Hands-on leader at delivery/development intersection with deep accounting fluency.

  • 5-7 years in software implementation, customer onboarding, or professional services at SaaS/fintech.
  • Experience mentoring/managing small team while owning projects.
  • Technical/accounting fluency (ASC 606, order-to-cash, ERP: NetSuite, QuickBooks).
  • Manage complex implementations balancing speed/accuracy/satisfaction.
  • Excellent communication across stakeholders.
  • Accounting/finance software background; CPA/Big Four a plus.

Perks and Benefits

  • Competitive compensation and equity
  • Unlimited PTO
  • Up to 100% employer-covered healthcare
  • Meals provided
  • Parental leave (12 weeks)
  • Commuter benefits
  • 401k

Skills

NetSuiteQuickbooksASC 606Erp IntegrationsSaas ImplementationsRevenue RecognitionOrder-To-CashProject ManagementCustomer OnboardingProfessional Services

Enterprise Architect

Enterprise Architect advising customers on technical and business architecture for Ironclad's AI contracting platform. Requires 8+ years architecture experience, deep cloud/SaaS expertise, and knowledge of enterprise systems like CRMs, ERPs, and IdPs.

175k – 200kUnited StatesSolutions ArchitectureRemote8+ YOESAPSaaS

Strategic Solutions Engineer

Serve as a technical partner to Sales and Success, delivering technical presentations, building PoVs, and supporting enterprise deals with AI workflow automation and integrations.

175k – 225kUnited StatesSolutions ArchitectureRemote6+ YOELLMsAPIs

Strategic Solutions Engineer

As a Strategic Solutions Engineer, you will partner with sales and success teams to provide technical expertise, deliver presentations, and design proof-of-value projects for clients in the Pacific Northwest. You will leverage your technical aptitude to solve client challenges and accelerate revenue growth.

175k – 225kWashington +2Solutions ArchitectureRemote6+ YOEAILLMs

AI Customer Strategy

Lead customer launches and manage Forward Deployed Engineers deploying AI Agents. Own delivery strategy, define success metrics, and drive measurable business outcomes for enterprise customers.

175k – 250kNew York, NYSolutions ArchitectureHybrid6+ YOEAPIsPython

Customer Success Engineer

Design and implement production-ready streaming architectures, onboard customers, and build integrations for Redpanda's data platform. Requires 7+ years in customer-facing distributed systems roles and proficiency with Kafka, cloud platforms, and security technologies.

175k – 206kAustin, TXSolutions ArchitectureHybrid7+ YOEGoAWS