Strategic Solutions Engineer
As a Strategic Solutions Engineer, you will partner with sales and success teams to provide technical expertise, deliver presentations, and design proof-of-value projects for clients in the Pacific Northwest. You will leverage your technical aptitude to solve client challenges and accelerate revenue growth.
The Role:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
- Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
- Build custom reports and dynamic dashboards for prospective clients' management teams.
- Assist with the functional and technical elements of RFPs.
- Stay current on new feature releases and maintain updated demo spaces for sales.
Qualifications:
- Must reside in the Pacific Northwest territory, specifically Washington, Oregon, or Idaho, with the ability to support customers across the region
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
- 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
- 2+ years demonstrable success working with commercial or enterprise clients
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
- Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
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