Senior Product Manager, Core Client Experience
As a Senior Product Manager for Core Client Experience, you will define product direction, prioritize work for measurable outcomes, and influence product culture. You will own the end-to-end experience for the Client portal, ensuring an effective and delightful experience for clients in care.
What You’ll Do
- Drive product strategy and define clear roadmaps in collaboration with cross-functional partners, including Engineering, Design, Analytics, and Go-to-Market teams.
- Lead the end-to-end product development lifecycle from discovery to delivery, ensuring quality and customer value.
- Partner with engineering and design teams to make tradeoffs between complexity, user experience, and business impact.
- Use data, qualitative insights, and user research to inform decisions and measure product impact.
- Communicate product vision, opportunity framing, and status to senior leadership.
- Mentor and collaborate with other product managers, fostering a culture of shared learning and continuous improvement.
- Ensure alignment on product goals and success metrics across diverse stakeholder groups.
What You Bring
- 5+ years of product management experience building consumer-facing digital products, ideally with a focus on building high quality consumer facing products.
- Demonstrated ability to lead cross-functional teams and deliver impactful products in a fast-paced environment.
- Strong analytical skills and a comfort with data analysis and experimentation; you make decisions with data and know how to use data to uncover user needs
- Excellent communication skills with the ability to influence across levels.
- A track record of owning outcomes, not just outputs — you care about whether the thing you shipped actually moved the needle.
- Technical background (e.g., engineering, CS degree, or significant technical product experience).
- Hands-on experience with data, APIs, infrastructure products, or platform services.
- Experience with consumer-facing or data-intensive product domains.
- Experience working with mobile products and performance optimization.
Role Details:
Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is**$182,000–$227,000 USD Annually**
This is hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday)
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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