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Senior Product Manager, Core Client Experience

182k – 227kSan Francisco, CANew York, NYSeattle, WAHybrid5+ YOE
Summary

As a Senior Product Manager for Core Client Experience, you will define product direction, prioritize work for measurable outcomes, and influence product culture. You will own the end-to-end experience for the Client portal, ensuring an effective and delightful experience for clients in care.

About the role

What You’ll Do

  • Drive product strategy and define clear roadmaps in collaboration with cross-functional partners, including Engineering, Design, Analytics, and Go-to-Market teams.
  • Lead the end-to-end product development lifecycle from discovery to delivery, ensuring quality and customer value.
  • Partner with engineering and design teams to make tradeoffs between complexity, user experience, and business impact.
  • Use data, qualitative insights, and user research to inform decisions and measure product impact.
  • Communicate product vision, opportunity framing, and status to senior leadership.
  • Mentor and collaborate with other product managers, fostering a culture of shared learning and continuous improvement.
  • Ensure alignment on product goals and success metrics across diverse stakeholder groups.

What You Bring

  • 5+ years of product management experience building consumer-facing digital products, ideally with a focus on building high quality consumer facing products.
  • Demonstrated ability to lead cross-functional teams and deliver impactful products in a fast-paced environment.
  • Strong analytical skills and a comfort with data analysis and experimentation; you make decisions with data and know how to use data to uncover user needs
  • Excellent communication skills with the ability to influence across levels.
  • A track record of owning outcomes, not just outputs — you care about whether the thing you shipped actually moved the needle.
  • Technical background (e.g., engineering, CS degree, or significant technical product experience).
  • Hands-on experience with data, APIs, infrastructure products, or platform services.
  • Experience with consumer-facing or data-intensive product domains.
  • Experience working with mobile products and performance optimization.

Role Details:

Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is**$182,000–$227,000 USD Annually**

This is hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday)

Full Time Employee Benefits:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Skills
Data AnalysisAPIsMobile ProductsProduct ManagementUser Research
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