Senior Manager, Revenue Operations

Key Responsibilities

GTM Strategy & Leadership

• Define and own the strategic roadmap for Revenue Operations, aligning GTM systems, processes, and analytics to company growth objectives.
• Serve as a senior cross-functional partner to Sales, Marketing, and Finance, ensuring alignment across the full revenue lifecycle.
• Champion new strategic initiatives by establishing the operational infrastructure needed for successful execution.

Data Governance & Systems Architecture

• Own the enterprise-wide GTM tech stack strategy, with HubSpot as the central system of record for customer and sales data.
• Establish and enforce data governance standards across integrated platforms — including Looker, Ordway, and Campspot’s product database — ensuring data integrity, consistency, and reliability at scale.
• Drive a culture of data quality, proactively identifying and resolving system inefficiencies, integration failures, and field standardization gaps.
• Evaluate, select, and implement new technologies that enhance the effectiveness of revenue-generating teams.

Process Design & Scalable Operations

• Lead the design and continuous improvement of scalable GTM processes encompassing lead generation, pipeline management, campaign execution, and customer lifecycle management.
• Partner with GTM leaders to identify operational gaps and implement solutions that reduce friction, improve velocity, and support growth at scale.

Revenue Intelligence & Executive Reporting

• Build and own a comprehensive revenue intelligence framework, including executive-level dashboards and reports covering pipeline health, win/loss rates, new business forecasting, and critical efficiency metrics such as LTV:CAC.
• Translate complex data into clear, actionable insights that inform strategic decision-making at the leadership level.
• Serve as the authoritative voice on GTM performance, proactively surfacing trends, risks, and opportunities to the executive team.

Deal Desk & Commercial Excellence

• Provide strategic oversight of the Deal Desk function, ensuring deals are structured in compliance with company policy, priced correctly, and processed efficiently.
• Drive commercial excellence initiatives that improve deal velocity, pipeline hygiene, and forecast accuracy.
• Establish standards and guardrails that enable Sales to move quickly while protecting business integrity.

Qualifications

• 7+ years of progressive experience in revenue operations, sales operations, or a related GTM leadership function, preferably within a SaaS or technology company.
• Demonstrated experience leading and developing RevOps or sales/marketing operations teams, with a track record of building high-performance functions from the ground up or scaling existing ones.
• Proficiency in HubSpot CRM administration and architecture; HubSpot certifications strongly preferred.
• Advanced analytical skills with mastery of tools such as Looker, Excel/Google Sheets, and HubSpot reporting; experience with BI platforms and data modeling is a strong plus.
• Proven ability to design and implement enterprise-grade processes and workflows that scale across complex, multi-product or multi-segment GTM environments.
• Exceptional executive communication and stakeholder management skills, with the ability to influence C-suite and senior leadership decision-making with data-driven narratives.
• Strategic thinker and decisive operator who thrives in fast-paced, high-growth environments, balancing long-term vision with near-term execution excellence.
• Comfortable operating at all altitudes; you can move from a board-level revenue narrative to hands-on CRM administration without missing a beat, and you take pride in both.

Compensation and Benefits

• Total compensation anticipated: $125,000-$140,000
• Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible and casual work environment with flexible time off
• Employee camping credit