Senior Customer Account Executive

Key Responsibilities

• Become an expert in how Tailscale helps our customers
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals
• Own an upsell and renewal number across your accounts
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
• Generate short-term results while maintaining annual pipeline coverage
• Provide accurate weekly forecasting & revenue delivery
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product
• Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement

What We Are Looking For

• 2+ years of closing experience in an AE or an AM role
• A strong desire to join a high-growth software startup
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
• Experience presenting to senior managers and executives
• The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
• Experience using Gong, or similar, to collaborate internally and manage pipeline
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
• Proactive from lead to close

What We Offer

• An inclusive, flexible environment where you can be your authentic self
• A competitive total compensation package including base salary, equity incentive plan, and variable commission
• Comprehensive group benefits with no waiting period (health, vision, dental)
• Remote first company with some roles requiring in-office collaboration
• Annual company retreat and team off-sites
• $1500 USD annually for professional development
• Flexible, paid time off program
• Build-your-own home office setup with company-owned laptop, monthly home internet reimbursement, and $1000 USD workstation budget
• Generous parental leave program with top-ups for up to 26 weeks