Revenue Operations

What You'll Do

Customer Reporting & Analysis

• Oversee the accurate tracking of all customer-facing work.
• Build and maintain dashboards and reports that give leadership clear visibility into revenue health, billing trends, and operational metrics.

Revenue Reconciliation

• Leverage strong analytical skills and AI tools to investigate and resolve revenue discrepancies by reconciling large datasets across billing systems, CRM, and internal tooling.
• Identify root causes and implement fixes.

Build Scalable Systems and Processes

• Design scalable processes from the ground up.
• Identify manual bottlenecks, scope automation opportunities, and collaborate with Engineering to build tooling that reduces manual operations.

Data Management

• Maintain clean, reliable revenue data.
• Build and enforce data hygiene practices across the systems that touch revenue (CRM, billing platforms, internal databases).

Cross-Functional Collaboration

• Partner closely with Finance, Operations, and Engineering to ensure alignment on billing logic, contract terms, and reporting.

Customer Procurement & Billing

• Work with customers to manage contracts and purchase orders for future work.
• Own the invoicing process across our customer base, ensuring accuracy, timeliness, and clear communication.

What We're Looking For

• 4-10 years of experience in revenue operations, finance operations, accounting, or an analytically rigorous role at a tech company, startup, or professional services firm.
• Strong SQL skills; comfortable writing queries to investigate data issues and pull reporting.
• Experience working with billing or invoicing systems, CRM platforms, and spreadsheets at scale, especially at high-growth companies.
• Detail-oriented, systems-thinking mindset.
• Deep understanding of invoicing processes, monthly close processes.
• Comfort operating in ambiguity.
• Degree ideally in a quantitative or analytical field (e.g., finance, economics, computer science, accounting, math).
• Can-do attitude!

Bonus Points

• Experience at a high-growth startup or in a role where you built rev ops processes from scratch.
• Familiarity with billing models in the human data space.

Compensation & Benefits

• Competitive salary and bonus earning potential + meaningful equity.
• Medical, dental, and vision coverage.
• 401(k).
• Monthly meal and wellness stipends.
• Excellent in-office culture.