Manager, Technical Account Management
Lead and coach a team of Technical Account Managers serving mid-to-upper-market SaaS customers. Drive technical adoption, platform value realization, and cross-functional strategy for enterprise accounts.
Leads Enterprise Sales team in West Region for hypergrowth SaaS company, driving customer acquisition through outbound strategies, pipeline management, and team development. Requires 8+ years sales experience and 3+ years managing sellers in finance/BI/Data Analytics.
Lead and coach a team of Technical Account Managers serving mid-to-upper-market SaaS customers. Drive technical adoption, platform value realization, and cross-functional strategy for enterprise accounts.
Manage a portfolio of mature MongoDB customers as the primary point of contact, driving retention, renewals, and expansion through strategic advisory, enablement, and sales execution.
Drive upsells and renewals for existing Tailscale customer accounts, building pipeline and owning revenue targets while partnering with Solutions Engineering, Customer Success, and Support teams.
Manage and grow existing accounts by driving renewals, upselling managed services and additional products, and ensuring customer value and satisfaction. Requires 6+ years in biopharma/health tech with 3+ years client-facing experience.
Lead technical strategy and API integrations for financial institutions and fintechs. Own partner relationships, drive technical roadmaps, and serve as the primary technical liaison between Plaid engineering, product, and external stakeholders.