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Key Account Director

350k – 420kSan Francisco, CAOnsite10+ YOE
Summary

Lead growth and expansion within Postman's most strategic enterprise accounts by engaging senior technology leaders and driving multi-million dollar platform adoption. Requires 10-15 years of enterprise sales experience selling technical SaaS or platform products.

About the role

What You’ll Do

  • Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
  • Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
  • Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
  • Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
  • Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
  • Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
  • Track, forecast, and report on account progress, pipeline health, and business results.
  • Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
  • Partner with relevant stakeholders to drive account strategy and expansion.

About You

  • 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
  • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
  • Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
  • History of working long cycles and successfully growing accounts over time.
  • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
  • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
  • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
  • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
  • Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Compensation & Benefits

  • The reasonably estimated OTE for this role is $350,000–$420,000 plus a competitive equity package.
  • Full medical coverage, flexible PTO, wellness reimbursement, monthly lunch stipend.
  • Wellness programs, team-building events, donation-matching program.
Skills
Enterprise SalesStrategic Account ManagementSolution SellingSaaS SalesDeveloper ToolsCloud InfrastructureSecurity SolutionsC-Suite EngagementMulti-threaded SalesAccount Expansion
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