Skip to content
Fluidstack

IT Engineer

IT Engineer provides hands-on support for employee devices (macOS, iOS, Windows), Help Desk tickets, MDM fleet, Okta administration, SaaS tools, asset management, and basic security. Requires Okta experience, Google Workspace knowledge, MDM skills, and strong customer service.

90k – 150kSan Francisco, CAAustin, TXIT SupportOnsite
Apply

About the role

Responsibilities

  • Provide reliable, hands-on IT support for in-office and remote employees by resolving Help Desk tickets.
  • Support MDM fleet for macOS, iOS, and Windows devices.
  • Troubleshoot basic network issues and A/V systems in office.
  • Manage and optimize Okta and core SaaS tooling, including integrations and RBAC.
  • Handle procurement, asset management, and inventory tracking.
  • Maintain IT documentation for technical and non-technical audiences.
  • Support IT projects, onboarding/offboarding, and basic security tasks.
  • Create simple automations to improve efficiency.

Qualifications

  • Practical experience administering Okta (users, groups, app integrations; OIE a plus).
  • Strong knowledge of Google Workspace; some Office 365 exposure.
  • Hands-on MDM experience with macOS and Windows (ideally Iru/Kandji).
  • Ability to support macOS, iOS, and Windows devices.
  • Familiarity with Atlassian tools (Jira, Confluence).
  • Experience in procurement and asset management.
  • Clear technical writing skills.
  • Excellent communication and customer service.
  • Basic understanding of security principles.

Nice To Haves

  • No-code/low-code automation tools (Okta Workflows, n8n, Zapier, Workato, Tray.io).
  • Scripting (Bash, PowerShell, Python).
  • Security/compliance frameworks (SOC 2, ISO 27001, NIST, CIS, FedRAMP).
  • AI tools experience (Anthropic Claude, OpenAI ChatGPT).
  • HRIS integration (Deel, Rippling, BambooHR, Workday).
  • API integrations and webhooks.

Salary & Benefits

  • Base salary $90,000 - $150,000 per year, depending on experience, skills, qualifications, and location.
  • Competitive total compensation (salary + equity).
  • Retirement/pension plan, health/dental/vision insurance, generous PTO.

Skills

OktaGoogle WorkspaceOffice 365MDMmacOSiOSWindowsIruKandjiJiraConfluenceBashPowerShellPythonAtlassian

Similar roles

IT Support jobs
Skydio

IT Technician (Help Desk - Linux Focus)

Provides hands-on IT support in manufacturing environment, focusing on advanced Linux troubleshooting, identity management with Okta/JumpCloud, network triage, and endpoint operations. Requires 4+ years technical IT experience and strong problem-solving in fast-paced setting.

90k – 120kHayward, CAIT SupportOn-site4+ YOEDNSOkta
Crusoe

Data Center Hardware Technician

Maintains operational integrity of modular data centers through monitoring, mechanical/electrical maintenance, network troubleshooting, and critical repairs to minimize downtime for AI workloads. Requires hands-on expertise in IT systems, infrastructure like UPS/PDUs/HVAC, and safety protocols.

90k – 100kSunnyvale, CAIT SupportOn-siteBmsUps
OpenX

IT Operations Specialist III

IT Operations Specialist providing Level 1-3 support, endpoint lifecycle management, and automation for Mac/Windows environments with deep expertise in Okta, Jamf, and Google Workspace. Requires 5+ years in operations and strong documentation skills.

93k – 104kNew York, NYIT SupportHybrid5+ YOEOktaJamf
Hiya

IT Automation Engineer

Provides tier 1-2 IT support, device management, IAM via Okta, and SaaS admin for Seattle and remote employees. Assists with SOC 2/ISO 27001 audits, evidence collection, and security best practices.

87k – 113kSeattle, WAIT SupportHybridAWSMFA
Twilio

AV & Event Engineer L2

Supports global AV and events for office, remote, and executive needs including equipment management, troubleshooting, remote event production, and conference assistance. Requires 3+ years AV experience, certifications like CTS/CCP, and OS proficiency.

86k – 107kSan Francisco, CAIT SupportHybrid3+ YOEZoomNeat