IT Automation Engineer
Provides tier 1-2 IT support, device management, IAM via Okta, and SaaS admin for Seattle and remote employees. Assists with SOC 2/ISO 27001 audits, evidence collection, and security best practices.
What You’ll Do
Core IT Support & Operations
- Provide first- and second-line IT support for Seattle-based and remote employees
- Manage device setup, configuration, maintenance, and troubleshooting for macOS and Windows devices
- Administer identity and access management through Okta (user lifecycle, MFA, access requests)
- Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools
- Assist with onboarding, offboarding, and role changes
- Support SaaS license management and inventory tracking
- Document processes and continuously improve IT workflows
- Collaborate with global IT and cross-functional teams
Security & Compliance Support
- Assist with annual SOC 2 and ISO 27001 audit cycles
- Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms
- Support periodic control testing and playbook validation
- Monitor and escalate security-related alerts and issues in partnership with Security
- Help ensure security controls and IT best practices are consistently applied
How You’ll Spend Your Time
- 50–60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration)
- 30–40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support)
Qualities that will make you successful
- Strong IT support fundamentals and comfort handling day-to-day operational work
- Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management
- Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation
- Organized and methodical, especially when handling documentation and evidence
- Analytical and resourceful when navigating technical systems to solve problems
- Comfortable working with both technical and non-technical stakeholders
- Clear communicator who sets expectations and follows through
- Curious, collaborative, and motivated by improving internal systems
Compensation & Ownership
Base Salary: $87,200-$113,000
Equity Compensation: ownership aligned with your impact and the company’s growth
Compensation is determined by role scope, skills, experience, location, and market data.
Senior Workday Analyst
Senior Workday Analyst configuring and optimizing Workday HCM modules (focus on Absence Management and Time Tracking) for a global tech company. Requires 5+ years HRIS experience with 3+ years hands-on Workday configuration.
Systems Administrator
Administer and architect Bloomerang's core IT infrastructure as the senior escalation point for Desktop Support Engineers. Manage macOS-first environments, Okta, Google Workspace, AWS, and drive systems integration and automation.