Systems Administrator

What You Will Do

• Advanced Systems Administration & Lifecycle: Full-spectrum responsibility for installing, configuring, and maintaining IT infrastructure, including proactive enhancements and troubleshooting.
• Systems Integration & Automation: Technical expertise in making disparate applications communicate via APIs and workflow automation tools to create seamless data flow.
• Senior Technical Leadership: Serves as the primary escalation point for Desktop Support Engineers, providing expert-level guidance on complex technical issues.
• Cross-Functional Project Delivery: Proven ability to facilitate and deliver technical solutions collaboratively across different business units while maintaining high standards through rigorous ticket quality control.

What You Need to Succeed

• Comprehensive Systems Lifecycle Management: Proven ability to install, configure, troubleshoot, and maintain complex IT systems, with a rigorous focus on detail during configuration and change management.
• Apple-First Ecosystem Mastery: Proficiency in managing a mixed-platform environment, with expert-level troubleshooting and administration skills specifically tailored to macOS (and supplemental support for Windows).
• Identity & Collaboration: Hands-on administration experience within a modern cloud-first stack, including Okta for identity management, Google Workspace for enterprise collaboration, and Slack for internal communications.
• Cloud Infrastructure Foundation: Practical experience navigating the AWS Admin Portal to manage permissions, monitor resources, or support cloud-based infrastructure initiatives.
• Documentation & Technical Communication: High level of written and verbal clarity, with a commitment to maintaining accurate, up-to-date documentation for all systems and procedures.
• AI-Driven Efficiency: Hands-on experience utilizing generative and agentic AI tools to automate routine tasks, streamline workflows, and improve overall team output.
• Continuous Innovation & Adaptability: A proactive "builder" mindset with an enthusiasm for staying ahead of tech trends and responsibly integrating emerging AI capabilities to drive creative solutions.

Nice To Have

• Advanced Sales Tech Stack Management: Proven experience configuring and optimizing high-velocity sales tools, including VoIP/dialers, email sequencing platforms, and sales intelligence software (e.g., Gong, Clay).
• Salesforce Mastery: Strong proficiency in Salesforce administration, with a focus on how CRM architecture supports complex RevOps workflows and data enrichment.
• Technical Infrastructure & Security: Deep understanding of the "plumbing" behind sales tools, specifically API integrations, Role-Based Access Control (RBAC), and system security protocols.
• Email Deliverability Expertise: Specialized knowledge in managing email health, including domain warming, deliverability monitoring, and sequencing best practices to ensure high inbox placement.

Benefits

• Health, vision, and dental insurance options; HealthiestYou telehealth service
• 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, paid parental leave
• 401k match
• Equipment provided

Compensation: $78,000 - $100,000 salary range. May be eligible for discretionary bonus. Actual compensation dependent on skills, experience, qualifications, and location.