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Head of Lifecycle Marketing

Strategic leader owning customer lifecycle marketing to boost activation, retention, and LTV in a high-growth app-first business. Requires 10+ years experience scaling retention programs with expertise in data-driven personalization and experimentation.

154k – 220kUnited StatesGrowth MarketingRemote10+ YOE

About the role

Responsibilities

  • Own lifecycle KPIs including activation, engagement, retention, churn reduction, and lifetime value.
  • Define and execute lifecycle roadmap aligned to company OKRs.
  • Redesign onboarding to improve clarity, trust, and early habit formation.
  • Develop scalable segmentation framework and behavior-triggered programs.
  • Create experimentation roadmap for messaging, offers, and segmentation.
  • Lead strategy across email, push, and in-app messaging.

Requirements

  • 10-12+ years in lifecycle, CRM, retention, or growth marketing with ownership of retention/revenue outcomes.
  • Proven track record scaling lifecycle in high-growth consumer/subscription businesses.
  • Expertise in segmentation, behavioral targeting, experimentation, cohort analysis.
  • Experience with lifecycle platforms like Braze, marketing systems design.
  • Strong cross-functional leadership and team-building skills.

Skills

BrazeSegmentationBehavioral TargetingCohort AnalysisExperimentationEmail MarketingPush NotificationsIn-App MessagingCRMMarketing Automation

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