Senior Manager, Technical Program Management

Senior Manager of Technical Program Management leading AI Platforms initiatives in Search Relevance, ML Infrastructure, and Search Knowledge Infrastructure at Airbnb. Requires 13+ years TPM experience including 8+ years managing TPM teams, plus deep expertise in search, recommendations, and GenAI/LLMs.

About the job

The Difference You Will Make

Our team of TPMs demonstrate ownership, apply skills in whatever combination necessary, and make order out of chaos to achieve the desired outcome. We work hard to ensure teams understand what they have to deliver and by when. We are responsible for aligning teams, identifying or highlighting dependencies, recognizing and resolving ambiguity, setting expectations, anticipating risk, identifying and removing roadblocks, and ensuring the desired business goals are achieved.

A Typical Day

Shape and influence the technical direction of projects, ensuring we meet stakeholder needs while maintaining high-quality standards.
Rapidly prototype and validate project ideas through iterative development cycles, adapting as necessary based on insights and data.
Balance broad, outcome-driven thinking with attention to critical details, exercising sound judgment to prioritize where deep focus is necessary to ensure successful execution.
Define and secure stakeholder alignment on clear, measurable success criteria to accelerate AI initiatives.
Regularly assess risks and opportunities, and devise proactive mitigation strategies to maintain momentum and project success.
Maintain transparent and effective communication channels to keep stakeholders informed of progress, developments, and challenges.
Expertly present outcomes and updates to senior leadership, clearly and comprehensively articulating trade-offs, risks, and emerging opportunities.

Your Expertise

13+ years in technical program management function, with at least 8 years of experience leading and mentoring a team of TPMs, creating a culture of inclusiveness and sustainability.
Demonstrated experience in search relevance, natural language search, and recommendation systems. Experience with applying GenAI/LLM technologies on search is a plus.
Demonstrated ability to work through ambiguity to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.
Self-motivated, proactive and proven ability to adapt well and work with teams having different operating cadences.
Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, leading data driven analyses, and influencing results.
Experience with ML models, LLMs, LRMs, feature development, model testing and resource management to support the development of AI-powered product experiences.
Familiar with A/B testing, incremental delivery and deployment.
Ability to ramp up quickly and learn new technologies with minimal lag time.
Excellent written and oral business communication and people skills, with the ability to influence stakeholders.

Skills

Technical Program Management, Search Relevance, Recommendation Systems, Generative AI, LLMs, Machine Learning Infrastructure, A/B Testing, Ml Models, Feature Development, Model Testing, Stakeholder Management, Risk Assessment, Data Driven Analysis