Senior Workplace Technology Engineer

Responsibilities

Infrastructure

• Design, deploy, and continuously improve the Toronto office network, including wired and wireless infrastructure, dedicated IT room infrastructure, and redundant internet connectivity with automated failover.
• Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds.
• Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies.
• Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long-term platform reliability and lifecycle planning.
• Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems.
• Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience.

Workplace Experience

• Design, deploy, and continuously optimize AV and collaboration technologies across meeting spaces, including video conferencing, room scheduling, multi-zone audio, digital displays, and proactive monitoring.
• Own the technology behind the end-to-end onboarding experience for Toronto employees, including device provisioning, MDM workflows, automation, deployment standards, and lifecycle management.
• Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, while providing hands-on support when required.
• Provide mentorship and technical guidance to Workplace Technology Specialists supporting regional office locations, helping establish consistent engineering and operational standards.
• Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards.
• Provide onsite coverage for workplace technology operations during planned absences and support additional office builds and major technology initiatives as needed.

Requirements

• 5+ years designing, deploying, and supporting enterprise network infrastructure, including wired, wireless, routing, switching, and WAN/ISP redundancy.
• Experience with platforms such as Cisco Meraki or Aruba.
• Experience designing, deploying, and operating enterprise workplace AV environments, including video conferencing, room scheduling, multi-zone audio, digital signage, and room control systems.
• Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows.
• Experience implementing and supporting physical security technologies, including access control and camera platforms.
• Experience delivering new office builds or major workplace technology projects while coordinating with vendors, contractors, and building management.
• Experience building automation workflows and operational tooling to reduce manual effort and improve reliability.
• Strong communication skills and the ability to partner effectively with technical and nontechnical stakeholders.
• Willingness to travel to support office builds, technology standardization, and regional workplace initiatives.

Nice-to-haves

• Experience working in a remote-first organization supporting distributed workplace infrastructure.
• Familiarity with SOC 2, ISO 27001, and physical security governance requirements.
• Experience mentoring technical staff and establishing engineering standards across multiple office locations.

Compensation and Benefits

• Annual base salary of $93,000 CAD to $110,000 CAD.
• Health, dental, RRSP, and other benefits.
• Paid time off.
• Equity grant.
• Incentive-program participation where applicable.