Staff Product Designer

What You'll Accomplish

• Lead the design vision and strategy for the Outcomes pod’s member-facing experiences, with primary focus on the Progress tab, pain logging, and the broader story members see about their improvement over time.
• Improve how and when members share pain data and create useful feedback loops.
• Translate complex clinical and behavioral data into simple, motivating interfaces that help members understand trends, next best actions, and the value of staying engaged.
• Partner with Product, Engineering, and Data to define hypotheses, run experiments, and use qualitative and quantitative signals to improve member experience and outcomes.
• Raise the quality bar across the pod by creating frameworks, patterns, and design principles that make the work more coherent and scalable over time.
• Influence adjacent teams when shared surfaces, shared metrics, or shared behaviors affect outcomes-related experiences.
• Champion accessibility, clarity, and product quality so members with different needs, contexts, and motivation levels can succeed.

Basic Qualifications

• A standout and up-to-date portfolio demonstrating high-impact product work, leadership on complex initiatives, and measurable outcomes.
• 10+ years of product design experience, including close partnership with product and engineering teams.
• Bachelor’s or Master’s degree in Interaction, Industrial, Product, or Service Design, Human-Computer Interaction, or equivalent experience.
• Expertise in interaction and visual design, with a track record of advancing craft quality across teams.
• Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms.
• Strong fluency in data-informed design, including forming hypotheses, partnering on experiments, facilitating research, and translating insights into action.
• Excellent communication and influence skills, with the ability to align cross-functional partners and senior stakeholders around design direction.
• Demonstrated success mentoring other designers and elevating the quality and impact of team output.
• Strong prototyping and systems-thinking skills, with the ability to create cohesive experiences across flows, components, and product surfaces.

Preferred Qualifications

• Experience designing progress tracking, dashboards, data visualization, or other data-rich product experiences.
• Experience simplifying complex systems into intuitive consumer-facing experiences, especially in health, wellness, or habit-forming product spaces.
• Proven facilitation skills and comfort leading leadership conversations on large, ambiguous, cross-functional initiatives.
• Experience contributing to or shaping design systems that scale quality and consistency across products.
• Curiosity about emerging AI tools and workflows, and thoughtful judgment about where they can improve design quality or speed.
• Passion for helping people live healthier lives through thoughtful design and technology.