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AbsorblmsAbsorblmsTampa, FL

Zuora System Specialist

Own and optimize Zuora Billing and the Salesforce-Zuora integration to power quote-to-cash for a SaaS business. Requires hands-on Zuora experience, Salesforce knowledge, and deep understanding of subscription billing concepts.

Salary not listed
RemoteRevenue Operations

About the role

Responsibilities

  • Own and optimize Zuora Billing, including product catalog management, pricing, subscriptions, invoicing, and payment processes.
  • Manage and troubleshoot the Salesforce–Zuora integration to ensure accurate data flow across the quote-to-cash lifecycle.
  • Improve billing operations through automation, process enhancements, and data quality initiatives that reduce manual effort.
  • Partner closely with Finance to support billing accuracy, revenue recognition, forecasting, and month-end activities.
  • Serve as the billing systems expert, resolving complex issues and collaborating with Sales, Customer Success, Support, and Finance teams.
  • Analyze billing data, monitor system performance, and identify trends, risks, and opportunities for operational improvement.

Requirements

  • Hands-on Zuora Billing experience — product catalog management, SKU configuration, workflow automation, subscription amendments, and reporting.
  • Understanding of the Salesforce ecosystem, ideally with exposure to the Zuora for Salesforce connector or CPQ.
  • Strong grasp of SaaS subscription billing concepts — ARR, MRR, proration, amendments, and co-terming.
  • Familiarity with quote-to-cash processes and where the handoffs between Sales, Finance, and Systems live.
  • Analytical mindset with a focus on continuous improvement and efficiency.
  • Comfort working across business and technical stakeholders.

Nice-to-Haves

  • Exposure to the Zuora for Salesforce connector or CPQ.

Technologies

  • Zuora
  • Salesforce
  • Jira
  • Freshservice
  • Copilot
  • Claude
  • ChatGPT

Compensation and Benefits

  • Fully remote-first work with flexible work arrangements.
  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location.
  • New Hire Equipment Allowance and monthly Flex Allowance.
  • Endless opportunity for career growth and internal mobility.
  • Employee driven DE&I programs.

Skills

zuoraSalesforceCPQJiraquote-to-casharrmrrsubscription billing
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