Sales Engineer - Enterprise
The Sales Engineer will support enterprise opportunities through technical presentations, product demonstrations, proofs of value, trial support, and solution feasibility assessments. The role requires at least three years of pre-sales experience, cloud and container expertise, programming knowledge, and strong communication skills.
About the job
Responsibilities
- Collaborate with sales, Technical Account Managers, Customer Success Managers, and broader account teams to communicate Datadog’s value proposition, vision, and strategy.
- Provide technical support during customer trials, communicate Datadog’s value, and help resolve identified issues and concerns.
- Technically close complex opportunities through industry knowledge, technical expertise, and trusted customer relationships.
- Deliver product and technical briefings and presentations to prospective customers.
- Partner with customers and Datadog business and technical teams on product feedback and competitive intelligence.
- Provide technical expertise for enterprise presentations, product demonstrations, and proofs of value (POVs).
- Assess solution feasibility in customer and partner engagements and help drive opportunities to success.
- Recommend feature priorities to product teams based on customer, competitor, and partner feedback.
Requirements
- 3+ years of experience in sales engineering, pre-sales engineering, or a related role.
- Experience with AWS, Azure, or Google Cloud.
- Experience with container technologies such as Docker and Kubernetes.
- Ability to identify and solve business-critical customer problems and build and execute evaluation plans with customers.
- Self-directed, technically proficient, and able to understand enterprise business requirements.
- Ability to communicate Datadog’s value and technical details to C-level executives, technical experts, and diverse stakeholders.
- Excellent written and verbal communication skills.
- Experience with one or more programming or scripting languages, such as Java, Python, Ruby, Go, Node.js, PHP, or .NET.
Benefits and Growth Opportunities
- Comprehensive onboarding.
- Ongoing professional development, product training, and career paths.
- New-hire restricted stock units (RSUs) and employee stock purchase plan (ESPP).
- Mentor and buddy programs.
- Inclusive culture and opportunities to participate in community guilds.
- Comprehensive healthcare benefits.
- Company-sponsored defined-contribution pension plan (401(k)).
Skills
AWS, Azure, GCP, Docker, Kubernetes, Java, Python, Ruby, Go, Node.js, PHP, .Net
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