Enterprise Solutions Engineer
The Solutions Engineer partners with sales and enterprise customers to architect integrations, deliver technical demonstrations, and create scalable enablement and self-service resources. The role requires strong Python and software architecture skills, customer-facing experience, and excellent communication.
About the job
Responsibilities
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical contacts at customers and prospective customers to provide bespoke support and architect solutions.
- Create technical demonstrations that communicate the product’s value proposition.
- Develop technical enablement resources for the sales team.
- Build self-service tools and documentation that help customers implement solutions independently.
- Identify common integration patterns or features that could be productized and collaborate with product teams to deliver them.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Experience working directly with customers on technical problems.
- Ability to identify patterns that can be standardized and scaled.
- Strong customer, sales, and product empathy.
- Strong technical background in architecting integrations between solutions and existing customer systems.
- Proficiency in Python, software development, software architecture, and common integration patterns.
- Excellent communication skills and ability to adapt messaging to different audiences.
Compensation & Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees outside main hubs.
- Remote work, with the successful candidate expected to be based in Germany or the surrounding area.
- The location section also states that the candidate must be located in the Netherlands and willing to work in an office multiple days per week.
Skills
Artificial Intelligence, Python, Software Development, Software Architecture, Technical Demonstrations, Customer Support, Systems Integration, Technical Documentation
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