Senior Developer Relations Engineer
Create and evolve Plaid API documentation, build sample apps and demos, and advocate for developers by translating their needs to internal teams. Requires 5+ years in DevRel or related technical roles, experience writing docs and building demos, and coding in backend and frontend languages.
About the job
Responsibilities
- Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content.
- Distill complex technical topics into approachable, accurate explanations for a broad developer audience.
- Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations.
- Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.
- Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams.
- Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.
Qualifications
- 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.
- Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language.
- Experience building sample applications and technical demos.
- Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.
- Ability to quickly learn and clearly explain new technologies and concepts.
- Strong developer empathy, with the ability to understand and communicate what matters most to developers.
- Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.
Nice to Have
- Familiarity with OpenAPI.
- Experience with web or mobile development.
- Experience working on B2B APIs.
- Experience building or growing developer communities around B2B APIs.
- Strong presentation skills.
- Experience creating technical content across formats such as slide decks, diagrams, web apps, or video.
Skills
Developer Relations, Developer Documentation, Sample Applications, Technical Demos, Backend Language, Frontend Language, Postman, Openapi, Generative AI, B2B Apis, Web Development, Mobile Development
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