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FlexportFlexport

Customs Associate

Executes customs entries, documentation, and clearance processes for Canadian imports while ensuring CBSA and participating-agency compliance. The role requires a CCS designation, customs experience, strong attention to detail, and effective client communication.

About the job

Responsibilities

  • Create and submit customs entries for high-profile clients.
  • Digitally prepare and submit all documentation required for goods to clear with the Canada Border Services Agency (CBSA).
  • Maintain up-to-date knowledge of CBSA and Participating Government Agencies (PGA) regulations and procedures.
  • Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements.
  • Provide exceptional customer service support to clients throughout their interactions with Flexport.
  • Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements.
  • Participate in training programs to enhance customs compliance knowledge and stay current on regulatory and industry changes.
  • Work across multiple available shifts.

Requirements

  • CCS designation.
  • Good understanding of the CARM system.
  • Previous experience with international trade and customs regulations.
  • Familiarity with CBSA product classification and rulings.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Proficient computer skills, including G Suite applications.
  • Ability to work independently and in a team-oriented environment.
  • Willingness to learn and adapt to changing customs practices and regulations.
  • Strong work ethic and commitment to accuracy and compliance.
  • A compliance-first approach in a heavily regulated industry.
  • Commitment to client satisfaction and the ability to challenge and improve existing processes.

Skills

Customs Compliance, International Trade, Carm, Cbsa, Product Classification, Customs Regulations, Trade Agreements, G Suite

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