Customs Associate
Executes customs entries, documentation, and clearance processes for Canadian imports while ensuring CBSA and participating-agency compliance. The role requires a CCS designation, customs experience, strong attention to detail, and effective client communication.
About the job
Responsibilities
- Create and submit customs entries for high-profile clients.
- Digitally prepare and submit all documentation required for goods to clear with the Canada Border Services Agency (CBSA).
- Maintain up-to-date knowledge of CBSA and Participating Government Agencies (PGA) regulations and procedures.
- Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements.
- Provide exceptional customer service support to clients throughout their interactions with Flexport.
- Learn and follow global customs laws, regulations, and trade agreements to ensure compliance with import and export requirements.
- Participate in training programs to enhance customs compliance knowledge and stay current on regulatory and industry changes.
- Work across multiple available shifts.
Requirements
- CCS designation.
- Good understanding of the CARM system.
- Previous experience with international trade and customs regulations.
- Familiarity with CBSA product classification and rulings.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficient computer skills, including G Suite applications.
- Ability to work independently and in a team-oriented environment.
- Willingness to learn and adapt to changing customs practices and regulations.
- Strong work ethic and commitment to accuracy and compliance.
- A compliance-first approach in a heavily regulated industry.
- Commitment to client satisfaction and the ability to challenge and improve existing processes.
Skills
Customs Compliance, International Trade, Carm, Cbsa, Product Classification, Customs Regulations, Trade Agreements, G Suite
Similar jobs
Business Operations jobsGeneralist operator working directly with the GM across strategy, fundraising, partnerships, hiring, and operations. The role requires strong ownership, analytical and written communication skills, comfort with ambiguity, and the ability to execute in a lean AI-focused company.
Supports the Global Payroll Operations Enablement team through reporting, documentation, internal communications, training content, onboarding, and project coordination. Requires 2+ years of experience in business operations, project management, consulting, or a similar fast-paced environment.
The Analyst will develop forecasting, capacity, and scheduling models for Lyft’s global customer support workforce, translating demand data into staffing plans and leadership insights. The role requires 2+ years of analytical planning experience, SQL and Python proficiency, AI fluency, and a quantitative bachelor’s degree.
Reviews applications, account cases, and live transactions to identify and resolve first- and third-party fraud while meeting service and fraud-loss KPIs. Requires at least two years of relevant fraud investigation experience and strong analytical, communication, and organizational skills.
Develops pricing, packaging, and monetization strategies by analyzing customer and product data, building financial models, and translating infrastructure and market inputs into recommendations. Requires 5+ years in strategy, business operations, or financial analysis and strong cross-functional communication.