Senior Technical Project Manager, Engineering

Your Impact

• Serve as the founding project manager for the Engineering organization, standing up project cadence, tracking, and reporting practices from day one.
• Drive delivery of Solutions Engineering projects for our most strategic enterprise accounts — custom plans, integrations, and statement-of-work-based engagements involving internal engineers, external contract engineers, or a blend of both.
• Facilitate successful statement of work inception: ensure the right people are in the room for scoping, deliverables, estimation, and milestone definition, and hold the project accountable to what was committed.
• Support Platform Engineering initiatives with the same delivery discipline: milestone tracking, dependency management, risk management, and clear stakeholder communication.
• Deliver weekly business updates to executive and senior leadership across product and engineering, including the VP of Engineering and directors.
• Partner closely with Customer Success and Solutions Consulting — the customer-facing owners of the day-to-day relationships — to drive clear expectations, well-organized asks, and strong business cases; join customer calls directly when brought in.
• Establish and maintain a clear communication plan for every project so no stakeholder is left guessing.
• Assess our project management tooling, work effectively around gaps while they exist, and make recommendations on how to set up our tooling for long-term success (with support teams available for configuration).

Your Experience

• 7+ years of technical project or program delivery experience, with at least 3 years operating at a senior level.
• Proven ability to run multiple complex projects in parallel across cross-functional teams.
• Demonstrable track record of building broad stakeholder alignment and trust from scratch, including regular reporting to and interaction with executive leadership.
• Experience delivering customer-impacting technical work in enterprise software environments — ideally including professional services, SOW-based, or custom-delivery engagements with repeat clients.
• Strong technical fluency: able to facilitate architecture and integration trade-off discussions, manage technical dependencies, and hold your own in rooms with senior engineers and technical customer stakeholders.
• Excellent written and verbal communication, with the ability to tailor project status, risk, and impact to any audience from engineers to executives.
• A self-directed operating style: you bring established PM best practices with you and implement them through your own discovery, thriving in environments where you get to define how projects are run.

Considered a Plus

• Hands-on background in software engineering, infrastructure, or architecture.
• Experience coordinating blended delivery teams (internal engineers + external contractors).
• Experience supporting platform engineering, SRE, DevOps, or infrastructure organizations.
• Experience standing up project management practices or tooling in an organization that didn't have them.
• Familiarity with fleet, transportation, logistics, or adjacent B2B SaaS domains.

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family)
• Vision insurance
• Incentive stock options
• 401(k) match of 4%
• PTO - 4 weeks (increases at year two!)
• 12 company holidays + 2 floating holidays
• Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
• FSA & HSA options
• Short and long term disability (short term 100% paid)
• Community service funds
• Professional development funds
• Wellbeing fund - $150 quarterly
• Business expense stipend - $125 quarterly
• Mac laptop + new hire equipment stipend
• Fully stocked kitchen with tons of drinks & snacks (BHM only)
• Remote working friendly since 2012