CTO Operations Lead

Responsibilities

• Orchestrate the CTO department’s operating rhythm and ensure compliance with training and regulatory obligations.
• Research and synthesize context for the CTO before external engagements and key customer calls.
• Prepare actionable insights, background data, and strategic talking points for high-impact interactions.
• Attend high-priority internal and external calls, capture critical context, and manage action items through completion.
• Drive accountability across teams so meeting decisions translate into tangible results.
• Partner with the CTO to create presentations and written materials for internal all-hands, board meetings, and external keynotes.
• Translate complex technical concepts into clear, impactful narratives.
• Lead special projects and initiatives within the Office of the CTO, defining scope, stakeholders, and success metrics in ambiguous environments.

Requirements and Desired Experience

• Experience in technical program management, business operations, or a chief of staff-style role.
• Ability to manage complex timelines and multiple stakeholders.
• Exceptional written and verbal communication skills.
• Experience creating executive briefings and high-quality presentation materials.
• Experience managing operational data, including budgets, resource planning, or headcount allocation.
• High integrity, discretion, and professional judgment when handling sensitive information.
• Adaptability, autonomy, and a solution-oriented mindset in fast-paced environments.

Compensation and Benefits

• Compensation may be adjusted based on level and work location.
• Eligible for incentive compensation under Cloudflare’s Sales Compensation Plan.
• Eligible to participate in Cloudflare’s equity plan.
• Medical/Rx, dental, and vision insurance.
• Flexible spending and commuter spending accounts.
• Fertility and family-forming benefits.
• On-demand mental health support and an Employee Assistance Program.
• Global travel medical insurance.
• Short- and long-term disability insurance.
• Life and accident insurance.
• 401(k) retirement savings plan.
• Employee stock participation plan.
• Flexible paid time off and leave programs, including parental, pregnancy health, medical, and bereavement leave.