Technical Program Manager

What You'll Do

• Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
• Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
• Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks
• Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
• Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
• Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
• Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run

What You Need

• 5+ years of TPM experience, ideally in a high-growth startup environment
• Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work
• Ability to operate as both executor and leader
• Proven ability to earn trust quickly and become the person teams want to confide in
• BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
• Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency

Nice to Haves

• Experience building programs at high-rigor, fast-moving companies
• Background as a software engineer or technical founder
• Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them

Benefits

• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (80 days) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)