Technical Program Manager
Lead large-scale technical programs across engineering teams, own incident response processes, and drive cross-functional execution. Requires 5+ years TPM experience, AI fluency, and a technical bachelor's degree.
About the job
What You'll Do
- Lead large-scale technical programs across engineering and adjacent teams—from CI/CD and infrastructure scaling to incident response, and driving other strategic projects across the engineering organization
- Own Ramp's engineering incident response program, improving processes, running retrospectives, and keeping the bar high on how the org learns from incidents
- Be the connective tissue between platform and product engineering teams, ensuring context flows both ways and nothing falls through the cracks
- Own programs end-to-end: from scoping and kickoff through delivery, observability, and retrospective
- Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
- Collaborate with lead engineers, engineering managers and other groups to help communicate business and engineering strategies to the wider organization
- Help shape how the TPM function operates at Ramp: set standards, define playbooks, and raise the bar for how technical programs are run
What You Need
- 5+ years of TPM experience, ideally in a high-growth startup environment
- Genuine AI fluency: you are actively building with and thinking about AI tools (Cursor, Claude Code, etc.) and using them in day-to-day work
- Ability to operate as both executor and leader
- Proven ability to earn trust quickly and become the person teams want to confide in
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Information Systems, Analytics, or related)
- Proven ability to lead small, cross-functional teams toward ambitious goals with urgency and agency
Nice to Haves
- Experience building programs at high-rigor, fast-moving companies
- Background as a software engineer or technical founder
- Familiarity with how LLM-based systems are built and deployed — enough to have a meaningful technical conversation with the engineers building them
Benefits
- Flexible PTO
- Unlimited AI token usage
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (80 days) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation support to NYC or SF (as needed)
Skills
Technical Program Management, Incident Response, Cross-Functional Collaboration, Technical Roadmapping, Program Execution, Ai Tools (Cursor, Claude Code), CI/CD, Infrastructure Scaling, Observability, Stakeholder Management
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