Ocean Planning Associate
Coordinates ocean freight shipment planning, carrier relationships, allocations, forecasts, and operational exception management. The role requires a bachelor's degree, at least two years of relevant supply-chain or operations experience, strong analytical and communication skills, and attention to detail.
About the job
Responsibilities
- Coordinate day-to-day shipment assignments and operations with internal and external stakeholders.
- Communicate regularly with local partners and carriers.
- Run FMT, the internal Fulfillment Management Tool, twice daily to assign shipment schedules for the Execution team to place carrier bookings.
- Maintain FMT data, including allocations, sailing schedules, and cut-off dates.
- Execute pre-bookings, support trial shipments and hypercare, and submit rollover lists when necessary.
- Create best practices, develop functional enhancements, conduct automation studies, and provide feedback to technology and engineering teams.
- Analyze utilization and forecasts versus allocation.
- Manage and resolve operational exceptions and escalations promptly according to agreed service-level agreements.
- Build and develop local carrier relationships, including attending carrier meetings, tracking performance metrics, and collecting market intelligence on extra-loader plans, omissions, and blank sailings.
- Work with Ocean Procurement and Allocation & Yield on allocation planning and escalation handling.
- Manage hard allocation and provide feedback to Allocation & Yield on requirements.
- Prepare forecasts and request soft allocation to match surplus demand and secure space for clients.
- Optimize net revenue steering and deadfreight performance.
- Monitor OTE and other relevant performance metrics.
- Drive continuous process improvements.
- Take on additional projects and duties as assigned.
Requirements
- Bachelor's degree with a strong track record of success.
- At least 2 years of experience at a startup, top consulting firm, NVOCC pricing, procurement or operations team, or in a supply-chain role.
- Hands-on experience with Transpacific trade is a plus.
- Excellent communication, interpersonal, and organizational skills.
- Strong client-focused mindset.
- Exceptional attention to detail.
- Willingness to challenge the status quo and improve broken processes.
- Ability to become an expert in international trade quickly.
- Excellent email communication and organizational skills.
Skills
Ocean Freight, Supply Chain, International Trade, Transpacific Trade, Fulfillment Management Tool, Shipment Scheduling, Carrier Relationships, Allocation Planning, Forecasting, Data Analysis, Net Revenue Steering, Performance Management, Process Improvement, Automation, Email Communication
Similar jobs
Business Operations jobs
Improbable
Remote
Generalist operator working directly with the GM across strategy, fundraising, partnerships, hiring, and operations. The role requires strong ownership, analytical and written communication skills, comfort with ambiguity, and the ability to execute in a lean AI-focused company.
Imprint
Remote
Reviews applications, account cases, and live transactions to identify and resolve first- and third-party fraud while meeting service and fraud-loss KPIs. Requires at least two years of relevant fraud investigation experience and strong analytical, communication, and organizational skills.
Flexport
Qingdao, ChinaExecutes ocean freight bookings, documentation, shipment troubleshooting, and special freight operations while supporting clients, carriers, and internal teams. Requires a bachelor's degree and at least three years of relevant logistics, supply chain, ocean carrier operations, or consulting experience.
Ascertain
Remote
Leads and develops a remote team of Partner Operations professionals supporting healthcare payer workflows and customer outcomes. Requires 5+ years of healthcare operations experience, 2+ years supervising operational teams, and strong coaching and performance-management skills.
Grow Therapy
Remote
Own and scale the authorization function for a complex healthcare pre-bill operation, including denial-trend management, workflow automation, team leadership, and payer partnerships. The role requires healthcare authorization or billing experience, people management, analytical ability, and comfort with SQL-driven processes.