Deal Desk Analyst
Deal Desk Analyst supporting Commercial teams by structuring, reviewing, and processing deals in CRM/CPQ systems while ensuring compliance and operational efficiency. Requires 3+ years in Deal Desk or RevOps at a high-growth company with strong attention to detail.
Responsibilities
- Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems
- Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies
- Manage discount approvals within established thresholds and escalate non-standard requests when needed
- Structure deal terms including contract length, payment schedules, ramp structures, pilots, and add-on agreements
- Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements
- Maintain Deal Desk approval queues and help ensure SLA adherence, particularly during month-end and quarter-end close periods
- Ensure strong CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes
- Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution
- Understand how commercial deal structures impact ARR, TCV, renewals, revenue recognition, and cash flow
- Identify process gaps, operational bottlenecks, and areas for improvement, and proactively escalate risks or blockers
Requirements
- 3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function at a high-growth startup or growth-stage company
- Hands-on experience working in CRM and CPQ systems
- Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing
- Strong attention to detail when reviewing contracts, order forms, and special commercial terms
- Experience supporting quarter-end close cycles in a fast-paced sales environment
- Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting
- Strong communication and collaboration skills across cross-functional stakeholders
- Ability to proactively identify blockers, operational risks, and process inefficiencies
- Comfortable managing multiple priorities in a dynamic, rapidly evolving environment
- Eligible work authorization in the United States or Canada
Nice to Haves
- Familiarity with usage-based or consumption-based pricing models
- Experience supporting healthcare, MedTech, life sciences, or SaaS organizations
- Experience working across distributed teams and time zones
- Familiarity with Salesforce, HubSpot, MonetizeNow, DealHub, or similar platforms
Compensation and Benefits
- Base salary range: $100,000-$120,000
- Equity and benefits
- Learning Budget for up-skilling
- Remote work with work-from-home stipend
- Flexible PTO
- 100% paid health, dental, and vision plans (75% for dependents)
- Home Office Stipend of $1,000
- Optional Team Retreats
- 8-16 weeks of fully-paid parental leave
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