Commercial & Mid-Market Sales Engineer
Supports Datadog’s sales process through technical demonstrations, evaluations, customer problem-solving, and product feedback. The role requires DevOps monitoring or architecture-tool experience, strong presentation skills, and Windows or Linux systems administration experience.
About the job
Responsibilities
- Partner with the sales team to communicate Datadog’s value proposition, vision, and strategy to customers.
- Deliver product and technical presentations and demonstrations to prospective customers.
- Provide technical support throughout evaluations and the presales lifecycle, including technical assessments and proof-of-value activities.
- Help customers use the product effectively and support them when they encounter issues.
- Collaborate directly with product teams on feature requests and priorities.
- Escalate customer-reported bugs and work cross-functionally to resolve customer challenges.
- Continuously learn new technologies and build competitive product knowledge, technical skills, and credibility.
- Apply creative thinking to technical challenges across the presales lifecycle.
Requirements
- Knowledge of and experience with DevOps monitoring or architecture tools.
- Confidence and experience delivering technical presentations and demonstrations to external customers or internal teams.
- Creative problem-solving skills and enthusiasm for continuous learning and discovery.
- Systems administration experience with Windows or Linux.
Benefits and Growth
- Best-in-class onboarding.
- Comprehensive global benefits.
- Departmental mentor and buddy programs for internal networking.
- New-hire restricted stock units (RSUs) and employee stock purchase plan (ESPP).
- Ongoing professional development, product training, and career-path opportunities.
- Inclusive culture with opportunities to participate in community guilds and inclusion talks.
- Benefits may vary by country of employment and employment status.
Skills
DevOps, Monitoring Tools, Architecture Tools, Technical Presentations, Technical Demonstrations, Proof Of Value, Windows, Linux, Systems Administration, Product Training
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