Enterprise Sales Engineer
Provides technical pre-sales expertise for enterprise customers through presentations, demonstrations, proof-of-value evaluations, and complex opportunity closure. The role requires at least three years of sales engineering experience, cloud and container technology knowledge, and strong customer communication skills.
About the job
Responsibilities
- Collaborate with sales teams, technical account managers, CSMs, and broader account teams to communicate Datadog’s overall value proposition, vision, and strategy to customers.
- Provide technical support during customer trials, communicate Datadog’s value, and work with customers to resolve identified issues and concerns.
- Technically close complex opportunities through advanced industry knowledge, technical skills, and trusted customer relationships.
- Deliver product and technical briefings and presentations to prospective customers.
- Collaborate and communicate actively with customers and Datadog’s business and technical teams regarding product feedback and the competitive landscape.
- Provide technical expertise for presentations, product demonstrations, and proof-of-value (POV) evaluations.
- Assess solution feasibility in customer and partner engagements and help drive opportunities to successful outcomes.
- Recommend feature priorities to product teams based on feedback from customers, competitors, and partners.
Requirements
- 3+ years of experience in sales engineering, pre-sales engineering, or a related role.
- Experience with AWS, Azure, or Google Cloud.
- Experience with container technologies such as Docker and Kubernetes.
- Passion for identifying and solving business-critical customer problems, with the ability to build and execute evaluation plans with customers.
- Self-motivated, technically proficient professional who can understand enterprise business requirements and explain Datadog’s value and technical details to C-level executives, technical experts, and audiences at all levels.
- Excellent written and verbal communication skills, including the ability to clearly communicate both business value and technical benefits.
- Experience with one or more programming or scripting languages, such as Java, Python, Ruby, Go, Node.js, PHP, or .NET.
Benefits and Growth Opportunities
- Comprehensive onboarding.
- Ongoing professional development, product training, and career-path support.
- New-hire equity grants through RSUs and an employee stock purchase plan (ESPP).
- Mentor and buddy programs for building internal networks.
- Inclusive company culture and opportunities to participate in community guilds.
- Comprehensive healthcare benefits.
- 401(k) plan.
Benefits may vary depending on the country of employment and the terms of employment with Datadog.
Skills
AWS, Microsoft Azure, GCP, Docker, Kubernetes, Java, Python, Ruby, Go, Node.js, .Net
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